What our Customers say...
Dennis with SERVPRO was a real joy to work with!! He was there on a Saturday right away. Helped educate me and figure out a great plan that worked for us using resources we had access too. Dennis could of insisted we let them step in and take over the clean up, but instead he helped execute a plan that saved us all money. Thank you for all your help and excellent attitude Dennis! We appreciate it!
"Your crew did an excellent job dealing with the clean up outside of our building, thank you again"
"Thank you, we really appreciate all you have done..."
"I want to give a shout out to SERVPRO! You are amazing, we were back into our smoke and water damaged office ... in no time at all!"
"Thank you SERVPRO! When my tenant left my rental, they left something extra, and wow did it ever smell! Thanks for finding the problem and getting rid of the odor so quickly"
"I had a catastrophic water leak and called SERVPRO for help. It was a Sunday and immediately got a call back. Amazingly they had people out there that same day. Joel was awesome at explaining what was going on. I felt like my disaster mattered and that I was in good hands."
"The staff from SERVPRO we courteous and polite at my place of business, I was confident in their professionalism"
"I would recommend SERVPRO to my family and friends"
"Very professional, knowledgeable, courteous and skilled in their methods which is why they're the best at what they do"
"It's such a good feeling to have someone to count on, even over the weekend....If we had to wait any longer the damage would have been so much worse"
Thank you for getting your crew out so quickly after the fire in the South Valley. I was very impressed with how fast they took care of our belongings. It was the one bright spot in this whole ordeal."
"Thank you for all your help with this. I know you are going above and beyond and it is much appreciated"
"Dennis was amazing responding to our problem, especially given I called him on a holiday (Thanksgiving) which I felt really bad about. He had no problem being there.....which most likely saved us from a lot more damage! Very grateful for that."
"I am very satisfied with the mitigation work that SERVPRO has done. Their staff has been professional, polite and responsive. Dennis Howe explained to me what had to be removed - He was able to have the crew start within an hour!"
"These folks are operating at the top of their game! Had a bad odor in my car from I believe a dead mouse or something. I tried everything, from mechanic shops to professionally having my car cleaned. SERVPRO was able to get my car in the same day I called and the next day I picked it up with no more odor. Their ozone machine worked wonders. Thank you SERVPRO!"
I was VERY impressed with how quickly they got to my house.Within two hours there were three men here working on the problem. Dennis was very good about explaining things to me. They arrived at 8;30 and were here until midnight pumping water out. ALL were very polite and very professional. Plus the next morning they were back to take out all the plastic and put 20 fans under my house. I can't say enough good things about this business.
Very happy with the fast response and flood (broken water pipe) mitigation work on our manufactured home. Great communication with Dennis, very satisfied with the results.
Dennis and his team were fantastic! They were at our house until 2 am mitigating a flooded kitchen. Dennis has been very easy to work with and we know we are in good hands while we try to put our house back together.
"Tony did a fine job of getting my farm house ready to move back in after so long, and with all the damage that happened....I'm so pleased with how the carpet came out I will hire SERVPRO again to do my other home"
Joel, Thanks so much for all your good work in the restoration of our Carson Nazarene Fellow-Ship Hall. It is much appreciated!
I just want to let your company know how pleased I was with your service after suffering a big water catastrophe. Dennis Howe contacted me at once and continued to stay in touch until all repairs were done. The workers were very kind and sympathetic, especially when insurance refused to pay due to "wear and tear" on the roof. Dennis made sure that everyone showed up when they said they would - got right to work, cleaned up everything, had covered up anything that might be affected by the work, and all their work was excellent. You can certainly be proud of your Hood River crew - I would recommend them to anyone.
"My home had water and mold damage due to an ice/storm that happened. SERVPRO came out and cleaned it all up for me. They hauled away the debri from the storm. They also tore out and replaced the insulation in my family room. Applied anti-microbial agent to the floors. Dennis was very reliable and informative when he came out to take a look at our place. Him and his crew got right to work. Thanks again SERVPRO. "
SERVPRO had to come out and clean up the soot mess that was caused by my furnace due to a puff back. All my flooring, walls, windows, furnishings, etc were covered in soot. I was very pleased with the way SERVPRO OF HOOD RIVER took care of my belongings. They were cautious and respectful and cleaned up my place real nice. I was happy with the results. The crew guys did an excellent job removing the soot from my carpets. It was a tough job but these guys did it well and professionally.
"SERVPRO did an excellent job cleaning up the water that was leaking in from outside due to excessive water. It leaked into the crawl space that then created an odor smell that the business I run upstairs could smell. SERVPRO came out and removed the water and the odor fast and efficient. I was very happy with the results. Definitely will use SERVPRO again."
A small kitchen fire occurred in my home. SERVPRO came out fast and got started on cleaning my whole kitchen and everything in it. Packed it up, cleaned it and unpacked it. They were very careful and professional during the whole process. They did an excellent job getting my kitchen back to normal.
My pipes burst and it migrated into three or four rooms. Saturated our floors and sub-floors. SERVPRO was able to get it all cleaned up. They were professional and very caring to the situation. Excellent service, polite and professional.
"My house was broken into while I was out of town. Someone had vomited all over my living room. I called SERVPRO of HOOD RIVER to come and help get rid of the smell and vomit. They did a very nice job deep cleaning my furniture and carpets. Can't even tell it happened. I would highly recommend them to anyone looking for a good cleaning."
SERVPRO did an excellent job cleaning and restoring my home. My toilet flooded while out of town. After my return to find out this had happened, I called SERVPRO. The team came out quickly and started right away. They were fast and efficient throughout the whole process.
Would recommend these folks to anyone handling a problem at home. Dennis came over within 15 minutes of our frantic phone call when our kitchen flooded from a faucet leak. Taylor Devon and Ozzie were right on the job doing all kinds of cleanup. Poor Taylor had to go in the crawlspace and deal with our leak there as well! Very professional, courteous, and on all the details. Dennis you run a tight ship and we are thankful to you for helping us in our time of need. Our insurance claim was processed very quickly and Dennis helped with our insurance claim, meeting the adjuster and going over all the issues. As a REALTOR I've referred them to clients in the past, but have never personally used their service until now. We can't thank or recommend them enough.
SERVPRO of Hood River Crew did a wonderful job on my home. It was a small loss, but they were very professional, fast and efficient. I was impressed with the level of service they provided.
"I was out of town when my 2nd floor office was flooded due to a faulty roof drainage system. I was really impressed with how fast Joel's team came into extract the water, test the moisture and take care of the situation without me having to rush back into town over the holiday season. Experience, speed and expertise is what made the difference for us. I'd recommend SERVPRO by Joel in the Gorge in a heartbeat. You can't put a price on peace of mind!"
I wanted to write and say that SERVPRO did an outstanding job for me during the loss of my home. Tyrell Midland and his entire team were not only efficient in their service, but went out of their way to be helpful. I am very appreciative of these fine folks.
I want to say thank you for your quick action in getting a crew to my location in such quick order. It was very helpful, under these unique circumstances, to have a very knowledgeable technician on site. Lyle is awesome! He took the time to explain the situation with all parties involved; addressing all questions and concerns, as well as keeping contact with updates afterward. If there is any kind of "employee of the month" I would like to nominate Lyle.
Thanks so much for all your work to help us get our life re-organized and put back together! We really appreciate you!!
Special Thanks Joel for all your help! We appreciate everything you have done for us and the young men on the job. -Doug & Deb Sawyer