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Call SERVPRO for any size disaster

Call SERVPRO for any size disaster

Did you know that no matter how large the disaster, SERVPRO of East Clackamas, Hood River and Wasco Counties is always ready to "Make it Like it Never Even Happened"?

Commercial property owners and managers alike throughout the Columbia River Gorge can count on the local professionals at SERVPRO to be ready no matter how large the challenge is -24 hours a day, 7 days a week!

This property in The Dalles, OR, suffered a water  loss on the 4th floor, affecting all the levels below, and disrupting several businesses. The Property Manager knew that SERVPRO of East Clackamas, Hood River and Wasco Counties has the resources to quickly mitigate a water damage of this size, and manage the entire project from start to finish. At SERVPRO, we understand the urgency when a business disruption occurs, and are proud to be a trusted partner in the Columbia River Gorge business community. 

SERVPRO on High Alert during summer fires

SERVPRO on High Alert during summer fires

When wildfires strike, they can change lives in a moment. SERVPRO of East Clackamas, Hood River and Wasco Counties understands the trauma that comes with property destruction. At SERVPRO, were a part of the communities in the Columbia River Gorge - we live and work here, we raise our families and care for our property in the Gorge alongside our neighbors as well. When another destructive fire season struck this summer, SERVPRO was actively in the field, responding to our customers needs - often working alongside homeowners as active fires were still present in the area. From cleaning smoke and soot damage, to contents restoration and structural rebuild capabilities, at SERVPRO of East Clackamas, Hood River and Wasco Counties, were proud to be the trusted choice of residents and business owners in the Columbia Gorge area.

Leaking Hot Water Heater

Leaking Hot Water Heater

SERVPRO understands the damage a leaking hot water heater can do to your home or business. This leaky hot water heater was not discovered until the homeowner noticed a musty smell and damp carpet several rooms away from the hot water heater. SERVPRO of East Clackamas, Hood River and Wasco Counties quickly identified the source of the wet carpet, and immediately mitigated the damaged carpet and padding. The homeowners sub floor was able to be dried without removal, and an antimicrobial product was applied to control mold growth. The professionally trained technicians from SERVPRO were able to have this customers home in The Dalles, Oregon completely dried in time for the new water heater and carpet to be installed. The homeowner was thrilled that the situation was able to be managed and coordinated so seamlessly from start to finish by SERVPRO.

Weighted Extraction

Weighted Extraction

Another piece of our specialty equipment, "The Rover" is being used in this Hood River, OR hotel to quickly extract water in a hallway from a broken overhead water pipe. The Rover is designed for a technician to stand on it while operating, to increase the amount of water that can be extracted from the carpet, and even the pad underneath!

Injection Dryer in use

Injection Dryer in use

This special equipment is called an Injection Dryer. It is used to dry the installation inside the wall. We remove the baseboards and drill holes. We then insert the hoses from the injection dryer into the wall to start drying. In this case, it was being used because a waterbed leaked through the flooring on the second story and into the walls on the first floor. 

Pack out and pack back

Pack out and pack back

For this water loss job, SERVPRO of EAST CLACKAMAS, HOOD RIVER AND WASCO COUNTIES had to do a pack out to our shop. This was a water loss due to a failed toilet seal. We had to pack up this customers contents and have it properly cleaned and dried. 

Air Movers drying out a room due to a water loss in the crawl space.

Air Movers drying out a room due to a water loss in the crawl space.

Air movers (aka “industrial air blowers”, “commercial blower fans” or “floor drying fans”) are used in construction and water restoration projects, having a wide variety of industrial applications. Their primarily used to increase air circulation, which speeds up water evaporation and reduces drying time. Compressed air is also used to maximize airflow in a blower fan or air mover. Hence why the air movers are set up in a circular motion here in this picture. 

SERVPRO Strategic Planning

SERVPRO Strategic Planning

SERVPRO of East Clackamas, Hood River & Wasco Counties took a weekend in the Columbia Gorge at The Skamania Lodge resort in Stevenson, WA in November of 2017. Each year, the SERVPRO management team gathers for strategic planning. In planning ahead for the coming year, SERVPRO strives to find ways we can better serve our customers in their times of need. Whether assuring our teams are supplied with the latest industry leading equipment to planning training sessions and educational opportunities, SERVPRO of East Clackamas, Hood River and Wasco Counties is thankful for the opportunity to serve our residential and business customers to the best of our abilities. 

Hydroxyl Generator in use.

Hydroxyl Generator in use.

The Hydroxyl Generator is a revolutionary device that generates “superior hydroxyls” that eliminate bacteria, mildew, mold, noxious gases, odors and volatile organic compounds (VOCs) in indoor environments. This special generator was used in a Odell, Oregon home where a sewage back up was caused by a failed line. 

Specialty Equipment - "The Dragon"

Specialty Equipment - "The Dragon"

"The Dragon" is part of our specialty equipment. It's a portable furnace that can be used to dry areas like a crawl space, or a large warehouse. The Dragon was being used here at a home in Cascade Locks, OR, due to the customer having a water loss that saturated most of the crawl space. The area was quickly heated, speeding up the drying process.