Recent Why SERVPRO Posts

National Preparedness Month 2019

8/26/2019 (Permalink)

Yellow caution sign with the words Be Prepared Not Scared Now is the time to Prepare!

Make Your Business “Prepared, Not Scared”

National Preparedness Month (NPM), is recognized each September to promote family and community disaster and emergency planning now and throughout the year. The 2019 theme is "Prepared, Not Scared".

Preparedness is a key strategic planning component that many businesses overlook. Business owners who think they are prepared for an emergency because exits are clearly marked and fire or earthquake drills are part of the regular routine really need to take another look at their preparations. A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers, and more - information that can save emergency responders precious time and help contain damage and minimize injury.

NOW IS THE TIME TO TAKE ACTION

Because up to 40% of businesses affected by a natural or human caused disaster never reopen, SERVPRO offers a tool kit to assist business owners in getting their operations back to normal following a disaster. (Source : FEMA)

And because SERVPRO knows the time to create a disaster readiness plan is BEFORE you need it, we have developed the SERVPRO Emergency Ready Program to help business owners create an EMERGENCY READY PROFILE (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes, and once the ERP is created, business owners have access to their information 24/7 online, and can control who has access to the information.

SERVPRO - THE LOCAL DISASTER SPECIALISTS

SERVPRO of East Clackamas, Hood River, and Wasco Counties specializes in disaster restoration, cleanup and repair services, for both commercial and residential customers. For more information on the SERVPRO Emergency Ready Program, or to receive emergency preparedness materials, please visit us at www.SERVPROeastclackamashoodriverwascocounties.com or call 541-386-2288

SERVPRO provides immediate service in the Columbia River Gorge

6/5/2019 (Permalink)

SERVPRO - We're always here to help

SERVPRO of East Clackamas, Hood River & Wasco Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in East Clackamas, Hood River & Wasco Counties. We are locally owned and operated and can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Residential and Commercial 
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • State of the Art Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7/365 at 541-386-2288

Residential Services

Whether your home or business needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly - and with highly trained technicians to get your property back in business. Learn more about our commercial services: 

http://www.SERVPROeastclackamashoodriverwascocounties.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation 

BBQ Season Safety Tips

5/9/2019 (Permalink)

Don't let grill fires ruin your day!

Home Grill Fires

It’s that time of the year again, BBQ season; everyone loves this time of the year when they get to spent it with friends and family outside grilling up some tasty meals. Before you start up that grill, let’s make use you are prepared to grill safely.

In 2013-2017, Grills, Hibachis, and BBQ's were involved in an average of 10,200 per year, including an average of 4,500 structure fires and 5,700 outside or unclassified fires. These fires caused annual averages of 10 civilian deaths, 160 reported civilian injuries, and $123 million in direct property damage. 

Based on 2013-2017 annual averages:

  • July (17%) was the peak month for grill fires, followed by June (14%), May (13%) and August (12%).
  • The grill had not been cleaned in roughly one-quarter of the fires.
  • More than one-quarter of grill structure fires started on an exterior balcony or open porch. Ten percent began when an outside wall caught fire; 5% began with some type of structural member or framing.
  • Eighty-five percent of grills involved in home fires were fueled by gas while 10% used charcoal or other solid fuel.
  • Gas grills were involved in an average of 8,700 home fires per year, including 3,600 structure fires and 5,100 outdoor fires annually. Leaks or breaks were primarily a problem with gas grills. Eleven percent of gas grill structure fires and 23% of outside gas grill fires were caused by leaks or breaks.
  • Charcoal or other solid-fueled grills were involved in 1,100 home fires per year, including 600 structure fires and 500 outside fires annually.

Five out of six (83%) grills involved in home fires were fueled by gas while 13% used charcoal or other solid fuel.

The leading causes of grill fires were a failure to clean, having the grill too close to something that could catch fire and leaving the grill unattended.

A leak or break was the leading cause for outside or unclassified grill fires. Leaks or breaks were primarily a problem with gas grills.

About SERVPRO of East Clackamas, Hood River, & Wasco Counties

SERVPRO of East Clackamas, Hood River, & Wasco Counties is locally owned and specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and state of the art equipment to restore your property.

SERVPRO Offers Tips To Prevent Dryer Fires

2/6/2019 (Permalink)

Lint in a dryers vent system is very flammable

3 Simple Tips

According to the National Fire Protection Association, more than 14,000 home fires are caused by dryer fires, and account for $222 million in property damage annually. One-third of those fires are caused by an accumulation of lint. 

1. Clean the lint filter

Not once a month, or even once a week: clean the dryers lint screen after every load. This will also improve the efficiency and help dry your laundry faster.

2. Replace accordion style ducts

If you have a plastic or foil style accordion duct its a good idea to replace it. These are risky because they can sag, allowing lint to build up at low points and get trapped in their ridges. 

Consider a rigid metal duct. The smooth walls allow for more air flow, and less build up of lint. 

3. Clean the dryer vent annually

If you notice the dryer taking longer to dry laundry than it used to that's a clue there may be a blockage in your vent system. If your vent system travels a long distance, travels vertically, or has changes of direction, it may need more frequent service.

In the event a fire does start, keep the door closed - this will limit the oxygen supply, and a fire needs oxygen to keep going. 

If you have more questions, or would like your dryer vent system cleaned professionally, call your local professionals at SERVPRO of East Clackamas, Hood River & Wasco Counties. We're always here to help!

SERVPRO is IICRC Certified

12/3/2018 (Permalink)

What is the IICRC ?

The IICRC Develops The Standards For The Restoration Industry. SERVPRO of East Clackamas, Hood River and Wasco Counties is proud to be an IICRC certified firm, as well as employ IICRC certified technicians.

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Did you know

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of East Clackamas, Hood River and Wasco Counties is ready to help!

THANKSGIVING #1 DAY FOR HOME FIRES

11/9/2018 (Permalink)

Most home cooking fires occur on Thanksgiving Day

Keep Fire Safety Top of Mind

SERVPRO of East Clackamas, Hood River and Wasco Counties reminds Columbia River Gorge residents that while Thanksgiving tops the charts for family and friends coming together to enjoy food and one another’s company, it’s also the leading day for U.S. home cooking fires.

According to the National Fire Protection Association’s latest “Home Fire Involving Cooking Equipment” report, nearly four times as many home cooking fires occurred on Thanksgiving Day in 2015 as on any other typical day of the year; the day before Thanksgiving represents the second-leading day for home cooking fires.

Thanksgiving by the Numbers

Between 2011 and 2015, U.S. fire departments responded to an annual average of 170,200 home structure fires involving cooking equipment, which resulted in 510 civilian fire deaths, 5,470 civilian fire injuries, and $1.2 billion in direct property damage. Unattended cooking was, by far, the leading contributing factor in these fires and fire fatalities.

In that same five-year period, cooking equipment was involved in almost half (47 percent) of all reported home fire incidents. Cooking fires caused 20 percent of home fire deaths, and was the source of nearly half (45 percent) of the reported home fire injuries. 

SERVPRO is Available to Help 24/7/365

The highly trained professionals at SERVPRO of East Clackamas, Hood River and Wasco Counties are always available whenever help is needed!

CALL US NOW AT 541-386-2288 !

SERVPRO Recognizes National Preparedness Month 2018

9/7/2018 (Permalink)

SERVPRO's Emergency Ready Profile App keeps your Emergency Preparedness information at your fingertips

National Preparedness Month (NPM), recognized each September, provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. This year's NPM will focus on planning, with an overarching theme: DISASTERS HAPPEN - PREPARE NOW - LEARN HOW

Preparedness is a key strategic planing component that many businesses overlook. Business owners who think they are prepared for an emergency because exits are clearly marked and fire or earthquake drills are part of the regular routine really need to take another look at their preparations. A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers, and more - information that can save emergency responders precious time and help contain damage and minimize injury.

NOW IS THE TIME TO TAKE ACTION

Because up to 40% of businesses affected by a natural or human caused disaster never reopen, SERVPRO offers a tool kit to assist business owners in getting their operations back to normal following a disaster. (Source : FEMA)

And because SERVPRO knows the time to create a disaster readiness plan is BEFORE you need it, we have developed the SERVPRO Emergency Ready Program to help business owners create an EMERGENCY READY PROFILE (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes, and once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO's free mobile app.

For a business to survive and thrive, it needs to get back to business as soon as possible after a disaster strikes. With an ERP in place, SERVPRO's Disaster Response Teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery. Customers expect products or services delivered on time. If there is a significant delay, customers may go to a competitor.

IDENTIFY RISKS AND PLAN ACCORDINGLY

Larger business are even asking their suppliers about preparedness - they want to make sure their supply chain is not interrupted. Many disasters, natural or human caused, may overwhelm the resources of even the largest public agencies. Insurance is only a partial solution, it does not cover all losses and it will not replace customers. How much time should be invested in a preparedness program depends on many factors. Regulations establish minimum requirements, and beyond these minimums each business needs to determine how much risk it can tolerate.  Many risks cannot be insured, so a preparedness program is a means of managing those risks. An understanding of the likelihood and severity of the risk and the costs to reduce risk is needed to make decisions.

SERVPRO - THE LOCAL DISASTER SPECIALISTS 

SERVPRO of East Clackamas, Hood River, and Wasco counties specializes in disaster restoration, cleanup and repair servicesfor both commercial and residential customers. For more information on the SERVPRO Emergency Ready Program, or to receive emergency preparedness materials, please visit us at SERVPROeastclackamashoodriverwascocounties.com or call 541-386-2288

For Immediate Service in East Clackamas, Hood River & Wasco Co.

6/20/2018 (Permalink)

We provide immediate service day or night!

SERVPRO of East Clackamas, Hood River & Wasco Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in East Clackamas, Hood River & Wasco Counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Residential and Commercial 
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • State of the Art Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 541-386-2288

Residential Services

Whether your home or business needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly - and with highly trained technicians to get your property back to business. Learn more about our commercial services: 

http://www.SERVPROeastclackamashoodriverwascocounties.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

What you need to know about Lead Paint

4/23/2018 (Permalink)

Don't let lead-paint destroy your home.

The Environmental Protection Agency (EPA) requires firms performing renovation, repair, and painting projects that disturb lead-based paint in pre-1978 homes, child care facilities and schools be certified by the EPA. These firms also must use certified renovators who are trained by EPA-approved training providers to follow lead-safe work practices. 

According to EPA requirements (40 CFR Part 745) contractors must use lead-safe work practices and follow these three simple procedures:

1. Contain the work area.

2. Minimize dust.

3. Clean up thoroughly.

SERVPRO's Compliance with Lead Paint Laws

SERVPRO professionals are aware of the guidelines involving lead paint and will take the necessary precautions according to current laws. 

The professionals at SERVPRO of East Clackamas, Hood River & Wasco Counties have been trained and certified to follow lead-safe work practices while performing renovation and repair projects in your area. 

Does Your Property Contain Lead?

Oder homes, older child care facilities, schools, and other building are more likely to contain lead-based paint. Homes may be private, government-assisted or public housing. Schools are preschools and kindergarten classrooms. They may be urban, suburban or rural. 

Percentage of homes likely to contain lead:

-Built between 1960-1978= 24%

-Built between 1940-1960= 69%

-Built before 1940= 87%

What you can do to Protect Your Family from Lead in Pre-1978 Homes

-If you rent, notify your landlord of peeling or chipping paint

-Clean up paint chips immediately

-Regularly clean floors, window sills, and other surfaces. Use a mop, sponge, or paper towel with warm water and a general all-purpose cleaner or a cleaner made specifically for lead

-Thoroughly rinse sponges and mops heads after cleaning dirty or dusty areas

-Wash children's hands, bottles, pacifiers and toys often

-Keep children from chewing window sills or other pained surfaces

-Make sure children eat a healthy nutritious diet consistent with the USDA's dietary guidelines, which helps protect children form the effects of lead 

-Clean or remove shoes before entering your home to avoid tracking in lead from soil 

Facts about Lead

-Lead-based paint was used in more than 38 million homes until it was banned for residential use in 1978

-Lead can affect children's brains and developing nervous systems, causing reduced IQ, learning disabilities and behavioral problems 

-Even children who seem healthy can have high levels of lead in their bodies 

-Lead is also harmful to adults and the elderly.

-Lead in dust is the most common way people are exposed to lead. People can also get lead in their bodies from lead in soil or paint chips. Lead dust is often visible 

-Projects that disturb lead-based paint can create dust and endanger you and your family 

-In most cases, lead-based paint that is in good condition is not a hazard 

For more information on lead paint, visit the EPA's website at www.epa.gov/lead/pubs/leadinfo.htm

IICRC Certified Firm

12/1/2017 (Permalink)

IICRC Certified

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of East Clackamas, Hood River & Wasco Counties.

SERVPRO of East Clackamas, Hood River & Wasco Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:

http://www.SERVPROeastclackamashoodriverwascocounties.com/employee-photos

Certifications:

http://www.SERVPROeastclackamashoodriverwascocounties.com/company-profile

Flu Season is Upon us

11/28/2017 (Permalink)

Don't let the flu bring you down !

Help Prevent The Spread Of Flu Germs

Homes and business alike in the Columbia Gorge can depend on SERVPRO of East Clackamas, Hood River, and Wasco Counties to clean and sanitize building materials, surfaces and contents following restoration industry standards. Using professional cleaning products and EPA registered cleaners and disinfectants, SERVPRO professionals are trained and equipped to clean and restore any size structure, quickly and safely. SERVPRO trained employees also have the specialized training and experience to inspect and clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. 

10 Ways to Stay Healthy During Flu Season

Getting flu vaccine is your best defense, but you may also use the following 10 tips to fight the flu this year: 

  • Wash your hands frequently, especially after blowing your nose, coughing or sneezing
  • Avoid sharing objects
  • Avoid touching your nose, mouth and eyes
  • Get enough sleep and avoid getting "run down"
  • Reduce stress
  • Use tissues for coughs and sneezes and dispose of them immediately and appropriately
  • Eat right and get regular exercise
  • Avoid crowds and keep your distance from people whom you know are ill
  • If you are sick, avoid contact with the frail, very young and elderly
  • If you are sick, stay home from work or school