If you have a fire or water emergency, please call us now at (541) 386-2288

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Faster To Any Size Commercial Disaster

2/28/2019 (Permalink)

SERVPRO of East Clackamas, Hood River & Wasco Counties - the trusted choice of Columbia Gorge property owners and managers alike.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Clackamas, Hood River & Wasco Counties provides emergency cleaning and restoration services for commercial property owners and managers alike,  throughout the Columbia River Gorge - 24 hours a day, 7 days a week—including all holidays!

We Are Faster To Any Size Disaster

Flooding and water damage can be very invasive. Water can quickly spread throughout your property and absorb into flooring, walls, furniture, and more. SERVPRO of East Clackamas, Hood River, & Wasco Counties will arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs, while getting you back in business fast!

Need Emergency Service? Call Us 24/7 – 541-386-2288

Water Damage Timeline

  • Within Minutes

Water quickly spreads throughout your property, saturating everything in its path. Water is absorbed into walls, floors, upholstery, and fixtures. Furniture finishes may bleed, causing permanent staining on carpets. Photographs, books, and other paper goods start to swell and warp.

  • Hours 1 - 24:

Drywall begins to swell and break down. Metal surfaces begin to tarnish. Furniture begins to swell and crack. Dyes and inks from cloth and paper goods spread and stain. A musty odor appears.

  • 48 Hours to 1 Week:

Mold and mildew may grow and spread. Doors, windows, and studs swell and warp. Metal begins to rust and corrode. Furniture warps and shows signs of mold. Paint begins to blister, wood flooring swells and warps. Biohazard contamination is possible.

  • More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

The Local Professionals

SERVPRO of East Clackamas, Hood River, & Wasco Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Hardwood floor rescue in Hood River Oregon

2/25/2019 (Permalink)

The local professionals at SERVPRO use the latest state of the art equipment.

At SERVPRO of East Clackamas, Hood River & Wasco Counties, often times we are asked if hardwood floors can be successfully dried following a water damage event. The answer depends on several factors, the main one being- how long have the floors been affected by water. 

Time is of the essence 

While other factors will affect the results (type of wood, thickness, age, etc), the sooner a hardwood floor can be dried, the better the chances are that the floor can be saved.

State of the art equipment 

In this situation, SERVPRO of East Clackamas, Hood River & Wasco Counties was quickly on scene and deployed "Rescue Mats" - that concentrate vacuum directly on the flooring surface, drawing the water out through the channels in the flooring. This also protects the finish of the flooring, unlike conventional "wand extraction" or "truck mount extraction" used by many water mitigation contractors or carpet cleaning companies. 

Contact the Local Professionals

If your hardwood flooring has suffered a water damage, contact SERVPRO of East Clackamas, Hood River & Wasco Counties - We're always here to help!

SERVPRO Offers Fire Safety Awareness Tips

2/22/2019 (Permalink)

Practice makes perfect!

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives. Learn what else to do to keep your loved ones safe!

Top Tips for Fire Safety

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  • Test smoke alarms every month. If they’re not working, change the batteries.
  • Talk with all family members about a fire escape plan and practice the plan twice a year.
  • If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

If a Fire Starts:

  • Know how to safely operate a fire extinguisher
  • Remember to GET OUT, STAY OUT and CALL 9-1-1 or your local emergency phone number.
  • Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  • If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.

If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you. If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.

Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

For more information or free emergency planning materials, contact SERVPRO of East Clackamas, Hood River & Wasco Counites today!

Smoke Detector Safety Can Reduce Fire Damage In Columbia Gorge Homes

2/22/2019 (Permalink)

Be sure to install your smoke detectors in the best place to insure that they are effective in detecting smoke in you Columbia Gorge home.

Thanks to public safety awareness campaigns and building codes, most Columbia Gorge households have a smoke detector in their homes. Unfortunately, many homes still have an inadequate number of detectors and some of those may be mounted incorrectly. An improperly placed smoke detector can affect the devices ability to sense smoke quickly and put your home at risk of a fire. 

Because modern furnishings – from appliances to bedding to carpeting- are primarily made from synthetic materials, house fires spread faster than in the past, when furnishings were from natural materials. This creates a need for more detectors throughout the home in order to give everyone time to escape. The National Fire Alarm and Signaling Code requires an alarm inside and outside of every sleeping room as well as on each floor of a home, including the basement.

Smoke detectors might also be installed in an ineffective place in a room.  When placed on a wall, it should be between 4" and 12" from the ceiling. When on a ceiling, it should be 4" from the adjoining wall, to avoid the "dead space", as seen in our graphic to the right. If you have ceilings that are pitched, install the alarm within 3 feet of the peak but not within the apex of the peak (four inches down from the peak). In a basement, the best place to install your alarm is at above the bottom step. Avoid installing near doors, air ducts and windows, as they might interfere with detection.  

Most of the smoke detectors found on store shelving today have a permanent, non removable lithium battery that will last ten years. This removes the need to replace the battery when it starts beeping – or worse, the battery being removed and not replaced. Of course, the detector itself will require replacement after ten years.  When the alarm starts chirping at the end of its lifespan, that is your signal to replace it. 

In our work as fire damage restoration professionals, we have seen the devastation that a house fire can cause. It's heartbreaking to see a home and all the contents that were very sentimental to those who lived there destroyed. Take the time today to check your smoke detectors and make sure that they are properly placed, that there are enough of them and that they are in working order.  

When Winter Storms Hit The Columbia River Gorge, SERVPRO is Ready

2/22/2019 (Permalink)

When winter storms strike, count on SERVPRO to strike back!

SERVPRO of East Clackamas, Hood River & Wasco Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use state of the art equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Winter Storms and Flooding

When storms hit SERVPRO of East Clackamas, Hood River & Wasco Co., we can scale our resources to handle a large storm or flooding disaster. We can access additional equipment and personnel from a network of 1,650 Franchises across the country, and elite Disaster Recovery Teams http://www.SERVPROeastclackamashoodriverwascocounties.com/disaster-recovery that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 541-386-2288.

SERVPRO travels in Winter Weather and we want YOU to be Prepared Too!

2/22/2019 (Permalink)

Always plan for the unexpected - you may not be the only one you help in an emergency

SERVPRO of East Clackamas, Hood River & Wasco Counties is proud to respond to our customers in The Columbia River Gorge 24/7/365 - whenever their time of need is.

In doing so, our crews travel in some of the most challenging condition The Gorge can throw at us - in fact you likely have seen our vehicles doing just that.

All of us at SERVPRO want you to be safe and prepared as well, and so we offer the following winter travel preparedness tips;

Prepare your vehicle

Check your tires and make sure your chains fit before the first winter storm and check tire pressure during cold weather. Remember, tire shops and mechanics are busiest just before and during winter storms.

Get a vehicle winter maintenance check-up. Don't wait to check your battery, belts, hoses, radiator, lights, brakes, heater/defroster and wipers.

Keep your fuel tank full — don't let it fall below half a tank on winter trips.

Program your radio for traffic reports and emergency messages

What to carry on winter trips:

Keep a basic winter survival kit in your vehicle: flashlight, batteries, blanket, snacks, water, gloves, boots, first-aid kit. Consider the needs of your pets if they are traveling with you.

Load your car with winter travel gear : tire chains, ice scraper, snowshovel, jumper cables, road flares.

Do You Suspect A Mold Problem In Your Home Or Commercial Property?

2/8/2019 (Permalink)

Your Local Professionals at SERVPRO of East Clackamas, Hood River & Wasco Counties are always here to help!

Microscopic mold spores occur naturally, almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation only reduces the mold spore count back to its natural, or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. SERVPRO of East Clackamas, Hood River & Wasco Counties offers the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, state of the art equipment, and expertise to remediate your mold infestation.

If you see signs of mold, or have concerns or questions, call your local professionals at SERVPRO of East Clackamas, Hood River & Wasco Counties today – Were always here to help!

MOLD - What To Do & What Not To Do

2/8/2019 (Permalink)

SERVPRO of East Clackamas, Hood River & Wasco Counties is always here to help!

If you see visible mold growth in your home or business, do not disturb it! You can inadvertently spread mold spores throughout your home or business. When mold is disturbed, the mold colony can release microscopic mold spores which can become airborne and circulate throughout your structure.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of East Clackamas, Hood River & Wasco Counties for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.
  • About Our Mold Remediation Services

SERVPRO of East Clackamas, Hood River & Wasco Counties is IICRC Certified, and specializes in mold mitigation and remediation - in fact, it’s one of the cornerstones of our business. Our technicians utilize state of the art equipment, and receive industry leading training.

SERVPRO of East Clackamas, Hood River & Wasco Counties is the trusted choice of property owners and managers alike in the Columbia River Gorge.

If you see, or suspect a Mold problem, call us today - We're always here to help!

SERVPRO Answers Common Questions About Mold

2/6/2019 (Permalink)

Molds can grow on almost any organic surface

SERVPRO of East Clackamas, Hood River & Wasco Counties receives many calls every week from our Columbia River Gorge neighbors with questions about mold in their homes and businesses. Here are a few of our most common questions - and their answers.

What is mold?

Molds are fungi, usually microscopic in size, that occur in nature in large quantities. They reproduce by releasing spores into the air. Spores settle onto surfaces and, if conditions are right, begin to grow. Mildew is a common mold.

What does mold need to grow?

Molds thrive on organic materials like natural fibers (cotton, wool), paper, leather, wood, drywall, insulation, and surfaces coated with organic matter such as food, grease, and soil. Molds grow best in warm temperatures of 77 to 86 degrees. Molds need moisture that can come from water leaks, flooding, high relative humidity, or condensation. And, molds require oxygen, but not light. Without the proper conditions, molds may not grow but become dormant. Then when conditions are again right for growth, they begin to regenerate.

How can I prevent Mold growth?

Mold spores are everywhere, and they grow on any organic surface, given the right conditions. For growth, they require organic matter for food, moisture, warmth, and oxygen. To prevent mold growth, keep all surfaces clean and dry, and provide plenty of ventilation.

SERVPRO Offers Tips To Prevent Dryer Fires

2/6/2019 (Permalink)

Lint in a dryers vent system is very flammable

3 Simple Tips

According to the National Fire Protection Association, more than 14,000 home fires are caused by dryer fires, and account for $222 million in property damage annually. One-third of those fires are caused by an accumulation of lint. 

1. Clean the lint filter

Not once a month, or even once a week: clean the dryers lint screen after every load. This will also improve the efficiency and help dry your laundry faster.

2. Replace accordion style ducts

If you have a plastic or foil style accordion duct its a good idea to replace it. These are risky because they can sag, allowing lint to build up at low points and get trapped in their ridges. 

Consider a rigid metal duct. The smooth walls allow for more air flow, and less build up of lint. 

3. Clean the dryer vent annually

If you notice the dryer taking longer to dry laundry than it used to that's a clue there may be a blockage in your vent system. If your vent system travels a long distance, travels vertically, or has changes of direction, it may need more frequent service.

In the event a fire does start, keep the door closed - this will limit the oxygen supply, and a fire needs oxygen to keep going. 

If you have more questions, or would like your dryer vent system cleaned professionally, call your local professionals at SERVPRO of East Clackamas, Hood River & Wasco Counties. We're always here to help!

Mold Remediation and Restoration

2/4/2019 (Permalink)

Mold can develop and grow in hidden areas following a moisture intrusion.

Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours, and can produce allergens and irritants that have the potential to cause other health effects. 

If you suspect that your home or business has a mold problem, the local professionals at SERVPRO of East Clackamas, Hood River & Wasco Counties can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to handle the situation.

Understanding Mold

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Common Mold Misconceptions

With sensational news stories and misleading advertising, you can easily understand why so many people are misinformed about indoor mold. Learn the facts about mold and the mold remediation process.

“Mold Removal” vs. Remediation

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO of East Clackamas, Hood River & Wasco Counties has the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels. To learn more, call us today at 541-386-2288.

Mold - From The Ordinary To The Unhealthy

2/4/2019 (Permalink)

Mold and Fungus can be found in almost all environments

The Ordinary

Mold and Fungi occur naturally in our everyday environments. In Fact, over 100,000 kinds of Fungi have been identified. Fungi can produce some very useful results. Yeast is a type of Fungi that is used in preparing bread, baked goods, and some alcoholic beverages. The unique flavor of blue cheese is a result of mold. (Penicillin Chrysogenum)

SERVPRO of East Clackamas, Hood River & Wasco Counties wants you to know that even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people. 

The Unhealthy

Intrusion of water into your home or business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks, and even from poor humidity control.

When water intrusions are not addressed promptly, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials such as wood, paper, drywall and insulation are all materials that provide a food source for mold to flourish. 

For more information, or if you suspect a mold problem in your home or business, call the professionals at SERVPRO of East Clackamas, Hood River & Wasco Counties today!

SERVPRO Commercial Services

12/5/2018 (Permalink)

SERVPRO Commercial Restoration and Cleaning Services

SERVPRO of East Clackamas, Hood River, and Wasco Counties is proud to be the trusted choice of Business Owners and Property Managers throughout the Columbia River Gorge.

Commercial Services

Your commercial property's appearance speaks volumes to your clients. When the need arises for professional cleaning or emergency restoration service, you can depend on the local professionals at SERVPRO. Our services include;

  • Commercial Water Restoration
  • Commercial Fire Restoration
  • Commercial Mold Remediation
  • Commercial Electronics Restoration
  • Commercial Document Drying
  • Commercial Storm and Major Events
  • SERVPRO's Exclusive Disaster Recovery Team

The local team at SERVPRO of East Clackamas, Hood River and Wasco Counties is ready 24 hours a day to help get your business back up and running again. Some of the properties we service include;

  • Retail Facilities 
  • Education Facilities
  • Property Management
  • Healthcare Facilities
  • Hospital Facilities
  • Food Service Facilities
  • Government Facilities
  • Manufacturing / Industrial Facilities

Like it Never Even Happened

Whether your need is removing a problem odor, deep cleaning flooring and carpets, or restoring your structure after a large disaster, you can count of the local professionals at SERVPRO of East Clackamas, Hood River and Wasco Counties to get the job done right the first time, on time!

Storm Damage Cleanup and Restoration

12/5/2018 (Permalink)

SERVPRO is ready 24/7/365

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO Franchise Professionals have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today 1-541-386-2288

SERVPRO of East Clackamas, Hood River and Wasco County Franchise Professionals

  • Provide 24/7 Emergency Services
  • Highly Trained Water Restoration Specialists
  • Mold Remediation Specialists
  • Faster to Any Size Disaster
  • Locally Owned and Operated

Why Choose a SERVPRO Franchise Professional?

We're Faster to Any Size Disaster

SERVPRO Franchise Professionals live alongside you in the Columbia River Gorge and are dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

We're Highly Trained Water Damage Specialists

We specialize in water and storm damage restoration, the cornerstone of our business. SERVPRO Franchise Professionals have extensive water damage restoration training that enables us to get you back to normal.

SERVPRO Franchise Professionals have a national network of over 1,700 Franchises across the country and elite Disaster Recovery Team strategically located throughout the country.

Regardless of the Storm Damage, We Can Help

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of East Clackamas, Hood River and Wasco Counties can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Damage caused by snow and ice
  • Wind damage events
  • Wild fires
  • Any Natural Disaster

How to Expedite Storm Recovery With Your Mobile Device

12/5/2018 (Permalink)

SERVPRO's Emergency Ready Profile APP

SERVPRO Emergency Ready Profile

SERVPRO of East Clackamas, Hood River and Wasco Counties understands life is busy - and we want to help Columbia Gorge residents and business owners to be better prepared.

Just as you use a smartphone to receive emails and other updates, your disaster preparedness plan can be mobile as well. Your cell phone can be used as a lifeline to communicate and connect with family and work contacts, and execute emergency response plans. 

Your local SERVPRO professionals can help you accomplish this preparation by offering our no-cost proprietary Emergency Ready Profile. This profile can be customized to suit your particular needs in a time of crisis - such as photographs of utility shut-off locations, and your service providers specific contact information - all in one convenient location.

The First Step is the Most Important

Contact SERVPRO of East Clackamas, Hood River and Wasco Counties today to learn more about the Emergency Ready Profile today!

SERVPRO is Faster to Any Size Disaster

12/4/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Clackamas, Hood River and Wasco Counties provides emergency cleaning and restoration services for your home or business throughout the Columbia River Gorge 24 hours a day, 7 days a week—including all holidays!

We Are Faster To Any Size Disaster

Flooding and water damage can be very invasive. Water can quickly spread throughout your home and absorb into flooring, walls, furniture, and more. SERVPRO of E. Clackamas, Hood River, & Wasco Co. arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path. Water is absorbed into walls, floors, upholstery, and belongings. Furniture finishes may bleed, causing permanent staining on carpets. Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down. Metal surfaces begin to tarnish. Furniture begins to swell and crack. Dyes and inks from cloth and paper goods spread and stain. A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread. Doors, windows, and studs swell and warp. Metal begins to rust and corrode. Furniture warps and shows signs of mold. Paint begins to blister, wood flooring swells and warps. Biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of E. Clackamas, Hood River, & Wasco Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO Emergency Ready Plan

12/4/2018 (Permalink)

The SERVPRO ERP App

50% of businesses may never reopen after suffering a disaster.

SERVPRO of East Clackamas, Hood River and Wasco County reminds Columbia River Gorge business owners that as many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Plan for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

A no cost assessment of your facility

The SERVPRO Emergency Ready Plan is a concise document that contains only the critical information needed in the event of an emergency. 

To learn more, contact SERVPRO of East Clackamas, Hood River and Wasco Counties - TODAY!

SERVPRO is IICRC Certified

12/3/2018 (Permalink)

What is the IICRC ?

The IICRC Develops The Standards For The Restoration Industry. SERVPRO of East Clackamas, Hood River and Wasco Counties is proud to be an IICRC certified firm, as well as employ IICRC certified technicians.

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Did you know

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of East Clackamas, Hood River and Wasco Counties is ready to help!

When Storms or Floods hit SERVPRO is Ready!

12/3/2018 (Permalink)

When Storms or Floods hit, SERVPRO of  East Clackamas, Hood River & Wasco Counties is ready!

Our highly trained crews are ready to respond 24/7/365 to your storm or flood damaged home or business. 

SERVPRO of East Clackamas, Hood River & Wasco Counties specializes in storm and flood damage restoration.  Our crews receive industry leading training and we use specialized state of the art equipment to restore your property to its pre-storm condition.

Faster Response

We are locally owned and operated, giving us the flexibility to respond faster, and with the right resources. A fast response lessens the damage, limits further damage, and reduces the restoration cost and time.

Resources to Handle any Size Flood or Storm

When storms hit SERVPRO of East Clackamas, Hood River & Wasco County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Franchises across the country and Canada, in addition to elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage?

Call Us Today 541-386-2288!

Space Heater Safety

11/23/2018 (Permalink)

Always Practice Space Heater Safety

Space Heaters Need Their Space

SERVPRO of East Clackamas, Hood River & Wasco Counties reminds Columbia Gorge Residents that half of all home heating fires happen during the months of December, January, and February. The National Fire Protection Association Agency offer the following safety tips:

  • Place the heater on a hard, level, and nonflammable surface. They are intended to sit on the floor and not a table.
  • Establish a 3-foot kid- and pet-free zone around the heater, and never put a space heater in a child's room.
  • Keep the space heater at least 3 feet away from such combustible materials as furniture, bedding, and curtains.
  • Don't use a heater in a workshop or garage near paint, gas cans, or matches.
  • Turn it off when you leave the room or go to bed.
  • Unplug the heater when not in use by pulling the plug straight from the outlet. Check the cord for damage periodically, and don’t use it if it’s frayed or worn.
  • Don’t plug another electrical device or an extension cord into the same outlet as a heater, which can cause overheating.
  • Install working smoke alarms on every level of your home, and test them monthly.

SERVPRO of East Clackamas, Hood River and Wasco Counties is the Columbia River Gorges trusted choice of property owners and managers alike. The dedicated team at SERVPRO is always available 24/7/365 to service your needs!

5 Tips to Prepare Your Home For Winter Storms

11/19/2018 (Permalink)

SERVPRO is ready to help 24/7/365

SERVPRO offers tips to Columbia Gorge residents

SERVPRO of East Clackamas, Hood River and Wasco Counties knows a thing or two about Columbia Gorge winters and the storms that can bring unwanted damage to your home. The professionals at SERVPRO would like to remind you of the 5 key tips to better protect your structure:

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a sow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or un-insulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in a basement, crawlspace, or garage and turn it to the off position.
  • If you followed the previous step, then open the outdoor faucet to help ensure it drains completely and the inner value is shut off. 
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

Help is always available 24/7

If old man winter is just too persistent and your best preparations are thwarted, remember the professionals at SERVPRO of East Clackamas, Hood River and Wasco Counties are available to help - 24 hours a day, 7 days a week, 365 days a year.  

Prepare Your Business for Winter Storms

11/15/2018 (Permalink)

Are you prepared?

SERVPRO offers tips to Business Owners

SERVPRO of East Clackamas, Hood River and Wasco Counties knows the approach of winter means different things to different people. You might be eager for holiday events and snowy days, but if you’re a business owner in the Columbia Gorge, it’s important to prepare your business for the inevitable wintry weather. 

  • Prepare your building

Extreme winter storms can cause expensive structural damage to your building. The most common culprits are frozen pipes that burst. 

  •  Make a plan for snow and ice removal

Have a plan in place to get rid of the snow and ice that has built up on your building and surrounding property. Snow and ice can cause structural damage and limit customers’ access to your business.

  • Identify potential safety hazards

Slippery entry ways and falling overhead ice and snow could result in expensive liability claims. Keep pathways leading to and from the building clear and safe. Post warning signs if needed.

  •  Keep employees in the know

Communicate an emergency plan to employees before an emergency strikes. If there is a chance the business could close in the event of a storm, let employees know ahead of time how they will be notified (text, email, etc.).

  •  Keep a detailed inventory

While it’s a good idea to maintain your inventory list year-round, it becomes especially important before winter storms. Take photos of your building and all of its contents. Store these pictures in a safe place of site, and keep detailed records of all equipment and assets. If anything is damaged or destroyed in a storm, the inventory list will make replacements easier.

  •  Gather digital items

There are certain phone numbers you should have stored in your cell phone. These include your local fire and police, the power company, the nearest hospital, and your insurance providers.

SERVPRO can help create an Emergency Plan

SERVPRO of East Clackamas, Hood River and Wasco Counties understands how difficult it can be for local business owners to find the time to create their own emergency plan.

Fortunately SERVPRO is ready to help! We have the experience and expertise to create and customize a specific EMERGENCY READY PLAN for your business today- at no cost to Columbia Gorge business owners!

Contact SERVPRO of East Clackamas, Hood River and Wasco Counties today to learn more!

Avoid Holiday Hazards

11/13/2018 (Permalink)

Stormy and Blaze know that 1 of every 3 home Christmas tree fires is caused by electrical problems.

Candles, pretty lights and decorations are just a few of the items that add to the charm and cheer of the holiday season - however if they are not used carefully your holidays may go from festive to frightful very quickly.

Review the following simple safety tips, provided by the National Fire Protection Association to greatly reduce the fire risk in your home or business.

  • Two out of five home decoration fires are started by candles. Keep candles at least 12 inches away from a flammable surface. Use sturdy candle holders. 
  • Make sure your tree and decorations are at least 3 feet away from heat sources like fireplaces, space heaters, candles, etc.
  • Use the correct type of lights for your decor. Only use outdoor lights that are rated for that environment.
  • Carefully inspect light strands for damaged wire or bulbs. Never connect more strings than what is rated by the manufacturer. 
  • Remember to turn off outdoor lights before leaving or going to sleep. Consider using timers rated for outdoor use.
  • Bring outdoor electrical lights inside after the holidays to prevent hazards. 
  • Remove your tree after the holidays, or when it dries out. Dried trees are a fire hazard and should not be left in, or next to a home. Check with your local community to find a recycling program. 

For more information about fire safety tips, or fire, smoke, water, and mold damage restoration services, call SERVPRO of East Clackamas, Hood River and Wasco Counties today at 541-386-2288.

SERVPRO warns homeowners about Ice Dams

11/13/2018 (Permalink)

Ice Dam at work

SERVPRO of East Clackamas, Hood River and Wasco Counties reminds Columbia Gorge residents that Ice Dams can be a major problem during the winter season.

What is an Ice Dam?

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can back-flow under the roof's shingles and can leak into a home and cause damage to walls, ceilings, insulation, and other areas. Often this damage can go unnoticed for days, or longer - causing extensive damage.

SERVPRO of East Clackamas, Hood River, and Wasco Counties has the industry leading training and state of the art equipment to mitigate the damage caused by Ice Dams and quickly get your structure back to preloss condition. 

THANKSGIVING #1 DAY FOR HOME FIRES

11/9/2018 (Permalink)

Most home cooking fires occur on Thanksgiving Day

Keep Fire Safety Top of Mind

SERVPRO of East Clackamas, Hood River and Wasco Counties reminds Columbia River Gorge residents that while Thanksgiving tops the charts for family and friends coming together to enjoy food and one another’s company, it’s also the leading day for U.S. home cooking fires.

According to the National Fire Protection Association’s latest “Home Fire Involving Cooking Equipment” report, nearly four times as many home cooking fires occurred on Thanksgiving Day in 2015 as on any other typical day of the year; the day before Thanksgiving represents the second-leading day for home cooking fires.

Thanksgiving by the Numbers

Between 2011 and 2015, U.S. fire departments responded to an annual average of 170,200 home structure fires involving cooking equipment, which resulted in 510 civilian fire deaths, 5,470 civilian fire injuries, and $1.2 billion in direct property damage. Unattended cooking was, by far, the leading contributing factor in these fires and fire fatalities.

In that same five-year period, cooking equipment was involved in almost half (47 percent) of all reported home fire incidents. Cooking fires caused 20 percent of home fire deaths, and was the source of nearly half (45 percent) of the reported home fire injuries. 

SERVPRO is Available to Help 24/7/365

The highly trained professionals at SERVPRO of East Clackamas, Hood River and Wasco Counties are always available whenever help is needed!

CALL US NOW AT 541-386-2288 !

SERVPRO Offers Candle Safety Tips

11/9/2018 (Permalink)

Candle Fires Average $295 Million In Direct Property Damage

10 Commandments of Candle Safety 

SERVPRO of East Clackamas, Hood River and Wasco Counties reminds Columbia Gorge residents that whether it’s a menorah, a candelabra or a single taper, it’s safe to say that candles are everywhere this holiday season.

If you're planning on lighting a candle or two this holiday season, here are the 10 commandments of candle safety.

1. Thou shall not leave thy candle unattended. This one is pretty obvious, but don’t be tempted to ignore it. 11 percent of home candle fires happen when no one is keeping an eye on things.

2. Thou shall keep candles away from small children and pets. Keep your candle well out of reach of little hands and pets—and never let a child fall asleep beside a candle.

3. Thou shall not place candles on an unstable surface. Instead, place your candle on a steady heat-resistant base.

4. Thou shall keep thy candle far, far away from other materials. This one’s a biggie when you consider the fact that 58 percent of home candle fires happen when some form of combustible material comes too close to the candle’s flame.

5. Thou shall trim the wick so it’s 1/4 inch at all times. Long or warped wicks are more likely to burn unevenly, drip or flare up.

6. Thou shall read the manufacturer’s recommendations on burn time and proper use. Each candle is unique, so read the sticker instructions on yours. 

7. Thou shall not burn a candle to the very end of its life. Burning your candle all the way down is a fire hazard. 

8. Thou shall use a candle snuffer to extinguish a candle. In addition to adding an element of old-school formality to your candle burning, a snuffer prevents hot wax from splattering.

9. Thou shall place thy candle in a proper candleholder. Is your candleholder heat-resistant, sturdy and able to catch drips? 

10. Thou shall extinguish a candle with a high or flickering flame. This is a definite fire hazard, so extinguish the flame.

SERVPRO - YOUR LOCAL DISASTER SPECIALIST

SERVPRO of East Clackamas, Hood River, and Wasco Counties specializes in disaster restoration, cleanup and repair servicesfor both commercial and residential customers. For more information about SERVPRO, please visit us at SERVPROeastclackamashoodriverwascocounties.com or call us at 541-386-2288

Help is available from SERVPRO 24 hours a day

11/6/2018 (Permalink)

Your local SERVPRO professionals are available 24/7/365

SERVPRO of E. Clackamas, Hood River, & Wasco Co. is available 24 hours a day, 7 days a week for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call us today – 541-386-2288

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Clackamas, Hood River and Wasco Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's one of the cornerstones of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available on-site?

About SERVPRO of E. Clackamas, Hood River, & Wasco Co.

SERVPRO of E. Clackamas, Hood River, & Wasco Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our local staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge to restore your property or business. 

The Importance of Work Place Fire Drills

10/30/2018 (Permalink)

Know what to do in an emergency

Inform your employees about evacuation procedures in your Columbia Gorge business.

Whether you have a small business or own a large corporation, you probably know effective fire drills are part of your workplace-safety plan. When employees are hard at work, it can be tough to get them to pay attention to an emergency drill. Still, the best way to ensure workers evacuate efficiently during a fire is to ask them to practice regularly. Here are some tips for conducting a meaningful fire drill.

1. Inform Employees

To get the most out of your companies fire drill, you must notify employees that it is going to happen. Be sure to provide them with information about how to effectively evacuate. Also, tell all employees that participation is mandatory. If you have customers or guests on site during the drill, don’t forget to alert them as well.

2. Monitor the Drill 

You only know if your drill is effective if you pay attention to how it goes down. When planning your drill, designate a couple employees to act as observes. These representatives should take notes during the drill. They should also compile a post-drill report. If the observers recommend improvements, work to coach employees about new evacuation procedures.

3. Ask for Help

Many fire departments have outreach officials who will collaborate with you to conduct your preparedness drill. Be sure to contact your local fire department if you move into a space that is newly constructed - they may want to do a walk through with you. When you are scheduling your drill, reach out to local first responders or emergency preparedness departments to ask for assistance. Also, consider asking these professionals to advise your employees on evacuation and first-aid techniques during the drill.

A fire in a business can be devastating. If your organization has sustained damage during a fire, working with a qualified restoration service is likely your best bet to fully recover. 

SERVPRO Recognizes National Preparedness Month 2018

9/7/2018 (Permalink)

SERVPRO's Emergency Ready Profile App keeps your Emergency Preparedness information at your fingertips

National Preparedness Month (NPM), recognized each September, provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. This year's NPM will focus on planning, with an overarching theme: DISASTERS HAPPEN - PREPARE NOW - LEARN HOW

Preparedness is a key strategic planing component that many businesses overlook. Business owners who think they are prepared for an emergency because exits are clearly marked and fire or earthquake drills are part of the regular routine really need to take another look at their preparations. A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers, and more - information that can save emergency responders precious time and help contain damage and minimize injury.

NOW IS THE TIME TO TAKE ACTION

Because up to 40% of businesses affected by a natural or human caused disaster never reopen, SERVPRO offers a tool kit to assist business owners in getting their operations back to normal following a disaster. (Source : FEMA)

And because SERVPRO knows the time to create a disaster readiness plan is BEFORE you need it, we have developed the SERVPRO Emergency Ready Program to help business owners create an EMERGENCY READY PROFILE (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes, and once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO's free mobile app.

For a business to survive and thrive, it needs to get back to business as soon as possible after a disaster strikes. With an ERP in place, SERVPRO's Disaster Response Teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery. Customers expect products or services delivered on time. If there is a significant delay, customers may go to a competitor.

IDENTIFY RISKS AND PLAN ACCORDINGLY

Larger business are even asking their suppliers about preparedness - they want to make sure their supply chain is not interrupted. Many disasters, natural or human caused, may overwhelm the resources of even the largest public agencies. Insurance is only a partial solution, it does not cover all losses and it will not replace customers. How much time should be invested in a preparedness program depends on many factors. Regulations establish minimum requirements, and beyond these minimums each business needs to determine how much risk it can tolerate.  Many risks cannot be insured, so a preparedness program is a means of managing those risks. An understanding of the likelihood and severity of the risk and the costs to reduce risk is needed to make decisions.

SERVPRO - THE LOCAL DISASTER SPECIALISTS 

SERVPRO of East Clackamas, Hood River, and Wasco counties specializes in disaster restoration, cleanup and repair servicesfor both commercial and residential customers. For more information on the SERVPRO Emergency Ready Program, or to receive emergency preparedness materials, please visit us at SERVPROeastclackamashoodriverwascocounties.com or call 541-386-2288

Wildfire Season is upon us

7/11/2018 (Permalink)

Wildfire in the Columbia River Gorge

7/11/2017

Wildfires can ruin homes and businesses, and can cause injuries or deaths to people and animals. Wildfires can happen anywhere and anytime. Risk increases during periods of little rain and high winds. Wildfires cost billions of dollars every year.

Now that Wildfire Season is upon us all, SERVPRO of East Clackamas, Hood River and Wasco Counties would like to remind our neighbors of these Wildfire related tips;

IF YOU ARE UNDER A WILDFIRE WARNING, GET TO SAFETY RIGHT AWAY

  • If told to leave, do so.
  • If trapped, call 911
  • Listen for emergency information and alerts
  • Use N95 masks to keep particles out of the air you breathe

WHAT TO DO NOW : PREPARE

  • Sign up for your communities warning system
  • Know your communities evacuation plans and find several ways to leave the area
  • Gather emergency supplies - keep in mind each persons needs, including medications and important documents. Don't forget the needs of pets
  • Keep important documents in a safe, fireproof place
  • Use fire resistant materials to build, renovate, or make repairs
  • Identify an outdoor water source with a hose that can reach your property
  • Create a fire resistant zone around your home free of flammable materials at least 30 feet from your home
  • Review insurance policies to make sure your coverage is adequate

WHAT TO DO AFTER : BE SAFE

  • Listen to authorities to find out when it is safe to return
  • Avoid hot ash, charred trees, smoldering debris, and live embers
  • Send text messages or use social media to reach out to family and friends. Phone systems are often busy following a disaster - make only emergency calls
  • Wear a NIOSH certified respirator / dust mask and wet down debris to prevent breathing dust particles
  • Document property damage with photographs. Conduct an inventory and contact your insurance company for claims handling

About SERVPRO of East Clackamas, Hood River and Wasco Co's

SERVPRO of East Clackamas, Hood River, and Wasco counties specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-Industry Certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO is available 24 hours a day, 7 days a week

SERVPRO of East Clackamas, Hood River and Wasco Co's is available 24 hours a day for any emergency, large or small. When you are dealing with property damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage to your property.

WE ANSWER THE PHONE READY TO HELP !

541-386-2288

For Immediate Service in East Clackamas, Hood River & Wasco Co.

6/20/2018 (Permalink)

We provide immediate service day or night!

SERVPRO of East Clackamas, Hood River & Wasco Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in East Clackamas, Hood River & Wasco Counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Residential and Commercial 
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • State of the Art Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 541-386-2288

Residential Services

Whether your home or business needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly - and with highly trained technicians to get your property back to business. Learn more about our commercial services: 

http://www.SERVPROeastclackamashoodriverwascocounties.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

What you need to know about Lead Paint

4/23/2018 (Permalink)

Don't let lead-paint destroy your home.

The Environmental Protection Agency (EPA) requires firms performing renovation, repair, and painting projects that disturb lead-based paint in pre-1978 homes, child care facilities and schools be certified by the EPA. These firms also must use certified renovators who are trained by EPA-approved training providers to follow lead-safe work practices. 

According to EPA requirements (40 CFR Part 745) contractors must use lead-safe work practices and follow these three simple procedures:

1. Contain the work area.

2. Minimize dust.

3. Clean up thoroughly.

SERVPRO's Compliance with Lead Paint Laws

SERVPRO professionals are aware of the guidelines involving lead paint and will take the necessary precautions according to current laws. 

The professionals at SERVPRO of East Clackamas, Hood River & Wasco Counties have been trained and certified to follow lead-safe work practices while performing renovation and repair projects in your area. 

Does Your Property Contain Lead?

Oder homes, older child care facilities, schools, and other building are more likely to contain lead-based paint. Homes may be private, government-assisted or public housing. Schools are preschools and kindergarten classrooms. They may be urban, suburban or rural. 

Percentage of homes likely to contain lead:

-Built between 1960-1978= 24%

-Built between 1940-1960= 69%

-Built before 1940= 87%

What you can do to Protect Your Family from Lead in Pre-1978 Homes

-If you rent, notify your landlord of peeling or chipping paint

-Clean up paint chips immediately

-Regularly clean floors, window sills, and other surfaces. Use a mop, sponge, or paper towel with warm water and a general all-purpose cleaner or a cleaner made specifically for lead

-Thoroughly rinse sponges and mops heads after cleaning dirty or dusty areas

-Wash children's hands, bottles, pacifiers and toys often

-Keep children from chewing window sills or other pained surfaces

-Make sure children eat a healthy nutritious diet consistent with the USDA's dietary guidelines, which helps protect children form the effects of lead 

-Clean or remove shoes before entering your home to avoid tracking in lead from soil 

Facts about Lead

-Lead-based paint was used in more than 38 million homes until it was banned for residential use in 1978

-Lead can affect children's brains and developing nervous systems, causing reduced IQ, learning disabilities and behavioral problems 

-Even children who seem healthy can have high levels of lead in their bodies 

-Lead is also harmful to adults and the elderly.

-Lead in dust is the most common way people are exposed to lead. People can also get lead in their bodies from lead in soil or paint chips. Lead dust is often visible 

-Projects that disturb lead-based paint can create dust and endanger you and your family 

-In most cases, lead-based paint that is in good condition is not a hazard 

For more information on lead paint, visit the EPA's website at www.epa.gov/lead/pubs/leadinfo.htm

IICRC Certified Firm

12/1/2017 (Permalink)

IICRC Certified

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of East Clackamas, Hood River & Wasco Counties.

SERVPRO of East Clackamas, Hood River & Wasco Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:

http://www.SERVPROeastclackamashoodriverwascocounties.com/employee-photos

Certifications:

http://www.SERVPROeastclackamashoodriverwascocounties.com/company-profile

Flu Season is Upon us

11/28/2017 (Permalink)

Don't let the flu bring you down !

Help Prevent The Spread Of Flu Germs

Homes and business alike in the Columbia Gorge can depend on SERVPRO of East Clackamas, Hood River, and Wasco Counties to clean and sanitize building materials, surfaces and contents following restoration industry standards. Using professional cleaning products and EPA registered cleaners and disinfectants, SERVPRO professionals are trained and equipped to clean and restore any size structure, quickly and safely. SERVPRO trained employees also have the specialized training and experience to inspect and clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. 

10 Ways to Stay Healthy During Flu Season

Getting flu vaccine is your best defense, but you may also use the following 10 tips to fight the flu this year: 

  • Wash your hands frequently, especially after blowing your nose, coughing or sneezing
  • Avoid sharing objects
  • Avoid touching your nose, mouth and eyes
  • Get enough sleep and avoid getting "run down"
  • Reduce stress
  • Use tissues for coughs and sneezes and dispose of them immediately and appropriately
  • Eat right and get regular exercise
  • Avoid crowds and keep your distance from people whom you know are ill
  • If you are sick, avoid contact with the frail, very young and elderly
  • If you are sick, stay home from work or school

Frozen Pipes

11/21/2017 (Permalink)

Did you know?

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the build up of pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. The SERVPRO of East Clackamas, Hood River and Wasco Counties Professionals are faster to any size disaster, bringing the latest equipment and industry leading training to the Columbia River Gorge.

If you suspect a frozen pipe

If you open a faucet and no water comes out, don’t take any chances. Call a plumber. If a water pipe bursts, turn off the water at the main shut-off valve (usually at the water meter or where the main line enters the house); leave the faucet(s) open until repairs are completed. Don’t try to thaw a frozen pipe with an open flame; this will damage the pipe and may even start a building fire. You might be able to thaw a pipe with a handheld hair dryer. Slowly apply heat, starting close to the faucet end of the pipe, with the faucet open. Work toward the coldest section. Don’t use electrical appliances while standing in water; you could get electrocuted. Call SERVPRO of East Clackamas, Hood River and Wasco Counties so we can help get your water damage taken care of. 

Going on a trip this Holiday Season?

SERVPRO of East Clackamas, Hood River and Wasco Counties Professionals suggest when away from the house for an extended period during the winter, be careful how much you lower the heat. A lower temperature may save on the heating bill, but there could be a disaster if a cold spell strikes and pipes that normally would be safe, freeze and burst. A solution is to drain the water system. This is the best safeguard. With no water in the pipes, there is no freezing. This remedy should be considered even when the homeowner is not leaving but is concerned about a serious overnight freeze. To drain the system, shut off the main valve and turn on every water fixture (both hot and cold lines) until water stops running. It’s not necessary to leave the fixtures open, since the system is filled mostly with air at that point and not subject to freezing. When returning to the house, turn on the main valve and let each fixture run until the pipes are full again.

Local Disaster Response Professional Says Keep the Focus on Fire Prevention For a Safe and Joyous Holiday Season

11/14/2017 (Permalink)

The American Red Cross (ARC) cites statistics from the U.S. Fire Administration showing nearly 47,000 fires occur during the winter holidays, claiming more than 500 lives, causing more than 2,200 injuries, and costing $554 million in property damage.

SERVPRO of East Clackamas, Hood River and Wasco Counties cautions home owners to follow some important ARC guidelines for holiday decorating and entertaining to make sure that the glow in their holiday celebrations is from twinkling lights and not a costly and potentially deadly fire. 

  • Place Christmas tress and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents, and candles.
  • Purchase flame-retardant metallic or artificial trees. If you purchase a real tree, make sure that it has fresh, green needles that aren't easily broken. Keep live trees as moist as possible by giving them plenty of water.
  • Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturer's instructions. 
  • If you are celebrating Hanukkah or Kwanzaa, keep flammable items, including curtains and holiday decorations, at least three feet away from your candles. Place your menorah or kinara on a non-flammable surface, such as a tray lined with aluminum foil, to catch the melting candle wax. Never leave lit candles unattended. 
  • Ensure all candles and smoking materials are properly extinguished after guests leave and always unplug tree and holiday lights before leaving home or going to bed. 

If, in spite of all your precautions, a fire does break out, the most important thing you can do to help save lives is to install and maintain smoke alarms throughout the property. Having a working smoke alarm reduces everyone's chances of dying in a fire by nearly half. The ARC is joining with the fire departments and community groups nation wide to deliver and install a limited number of free smoke alarms in homes for those in need. Contact your local ARC chapter for more information.

For more fire prevention and fire safety tips and information about fire and water damage restoration services, please visit www.SERVPROhoodriver.com

Help is available 24 hours a day

7/10/2017 (Permalink)

SERVPRO of E. Clackamas, Hood River, & Wasco Co. is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 541-386-2288

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of E. CLACKAMAS, HOOD RIVER, & WASCO CO. has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of E. Clackamas, Hood River, & Wasco Co.

SERVPRO of E. Clackamas, Hood River, & Wasco Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property or business. 

Fireworks Safety

6/28/2017 (Permalink)

Summer is here and we all know that the 4th of July and fireworks season will be here before we know it. We at SERVPRO of E. Clackamas, Hood River, & Wasco Co. want everyone to be safe and enjoy the holidays with their families. Fireworks can cause fires that damage property and our loved ones, so please be safe during the holidays.

According to the National Fire Protection Association http://www.nfpa.org/news-and-research/fire-statistics-and-reports/fire-statistics/fire-causes/fireworks

In 2013, fireworks caused an estimated 15,600 reported fires in the U.S., including 1,400 structure fires, 200 vehicle fires, and 14,000 outside and other fires.

More than one-quarter (28%) of fires started by fireworks in 2009-2013 were reported on Independence Day. Almost half (47%) of the reported fires on the Fourth of July were started by fireworks.

According to the CPSC, more than one-third (35%) of the people seen in emergency rooms for fireworks injuries from June 20-July 20, 2014 were under 15; nine percent were under five.

CPSC data show that sparklers alone accounted for more than one one-quarter (28%) of the emergency room fireworks injuries seen from June 20-July 20, 2014.  Need Emergency Service? Call Us 24/7 – 541-386-2288

About SERVPRO of E. Clackamas, Hood River, & Wasco Co.

SERVPRO of E. Clackamas, Hood River, & Wasco Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

BBQ Season is upon us.

6/16/2017 (Permalink)

It’s that time of the year again, BBQ season; everyone loves this time of the year when they get to spent it with friends and family outside grilling up some tasty meals. Before you start up that grill, let’s make use you are prepared to grill safely.

According to the National Fire Protection Association  http://www.nfpa.org/news-and-research/fire-statistics-and-reports/fire-statistics/fire-causes/appliances-and-equipment/home-grill-fires

In 2009-2013, U.S. fire departments responded to an average of 8,900 home fires involving grills, hibachis, or barbecues per year. This includes structure fires and outside or unclassified fires on home properties.

These 8,900 fires caused annual averages of 10 civilian deaths, 160 reported civilian injuries, and $118 million in direct property damage. Almost all the losses resulted from structure fires.

Five out of six (83%) grills involved in home fires were fueled by gas while 13% used charcoal or other solid fuel.

The leading causes of grill fires were a failure to clean, having the grill too close to something that could catch fire and leaving the grill unattended.

A leak or break was the leading cause for outside or unclassified grill fires. Leaks or breaks were primarily a problem with gas grills.

Need Emergency Service? Call Us 24/7 – 541-386-2288

About SERVPRO of E. Clackamas, Hood River, & Wasco Co.

SERVPRO of E. Clackamas, Hood River, & Wasco Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Categories

Archived Posts