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5 Tips to Prepare Your Home For Winter Storms

11/19/2018 (Permalink)

Storm Damage 5 Tips to Prepare Your Home For Winter Storms SERVPRO is ready to help 24/7/365

SERVPRO offers tips to Columbia Gorge residents

SERVPRO of East Clackamas, Hood River and Wasco Counties knows a thing or two about Columbia Gorge winters and the storms that can bring unwanted damage to your home. The professionals at SERVPRO would like to remind you of the 5 key tips to better protect your structure:

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a sow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or un-insulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in a basement, crawlspace, or garage and turn it to the off position.
  • If you followed the previous step, then open the outdoor faucet to help ensure it drains completely and the inner value is shut off. 
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

Help is always available 24/7

If old man winter is just too persistent and your best preparations are thwarted, remember the professionals at SERVPRO of East Clackamas, Hood River and Wasco Counties are available to help - 24 hours a day, 7 days a week, 365 days a year.  

Prepare Your Business for Winter Storms

11/15/2018 (Permalink)

Commercial Prepare Your Business for Winter Storms Are you prepared?

SERVPRO offers tips to Business Owners

SERVPRO of East Clackamas, Hood River and Wasco Counties knows the approach of winter means different things to different people. You might be eager for holiday events and snowy days, but if you’re a business owner in the Columbia Gorge, it’s important to prepare your business for the inevitable wintry weather. 

  • Prepare your building

Extreme winter storms can cause expensive structural damage to your building. The most common culprits are frozen pipes that burst. 

  •  Make a plan for snow and ice removal

Have a plan in place to get rid of the snow and ice that has built up on your building and surrounding property. Snow and ice can cause structural damage and limit customers’ access to your business.

  • Identify potential safety hazards

Slippery entry ways and falling overhead ice and snow could result in expensive liability claims. Keep pathways leading to and from the building clear and safe. Post warning signs if needed.

  •  Keep employees in the know

Communicate an emergency plan to employees before an emergency strikes. If there is a chance the business could close in the event of a storm, let employees know ahead of time how they will be notified (text, email, etc.).

  •  Keep a detailed inventory

While it’s a good idea to maintain your inventory list year-round, it becomes especially important before winter storms. Take photos of your building and all of its contents. Store these pictures in a safe place of site, and keep detailed records of all equipment and assets. If anything is damaged or destroyed in a storm, the inventory list will make replacements easier.

  •  Gather digital items

There are certain phone numbers you should have stored in your cell phone. These include your local fire and police, the power company, the nearest hospital, and your insurance providers.

SERVPRO can help create an Emergency Plan

SERVPRO of East Clackamas, Hood River and Wasco Counties understands how difficult it can be for local business owners to find the time to create their own emergency plan.

Fortunately SERVPRO is ready to help! We have the experience and expertise to create and customize a specific EMERGENCY READY PLAN for your business today- at no cost to Columbia Gorge business owners!

Contact SERVPRO of East Clackamas, Hood River and Wasco Counties today to learn more!

Avoid Holiday Hazards

11/13/2018 (Permalink)

Fire Damage Avoid Holiday Hazards Stormy and Blaze know that 1 of every 3 home Christmas tree fires is caused by electrical problems.

Candles, pretty lights and decorations are just a few of the items that add to the charm and cheer of the holiday season - however if they are not used carefully your holidays may go from festive to frightful very quickly.

Review the following simple safety tips, provided by the National Fire Protection Association to greatly reduce the fire risk in your home or business.

  • Two out of five home decoration fires are started by candles. Keep candles at least 12 inches away from a flammable surface. Use sturdy candle holders. 
  • Make sure your tree and decorations are at least 3 feet away from heat sources like fireplaces, space heaters, candles, etc.
  • Use the correct type of lights for your decor. Only use outdoor lights that are rated for that environment.
  • Carefully inspect light strands for damaged wire or bulbs. Never connect more strings than what is rated by the manufacturer. 
  • Remember to turn off outdoor lights before leaving or going to sleep. Consider using timers rated for outdoor use.
  • Bring outdoor electrical lights inside after the holidays to prevent hazards. 
  • Remove your tree after the holidays, or when it dries out. Dried trees are a fire hazard and should not be left in, or next to a home. Check with your local community to find a recycling program. 

For more information about fire safety tips, or fire, smoke, water, and mold damage restoration services, call SERVPRO of East Clackamas, Hood River and Wasco Counties today at 541-386-2288.

SERVPRO warns homeowners about Ice Dams

11/13/2018 (Permalink)

Storm Damage SERVPRO warns homeowners about Ice Dams Ice Dam at work

SERVPRO of East Clackamas, Hood River and Wasco Counties reminds Columbia Gorge residents that Ice Dams can be a major problem during the winter season.

What is an Ice Dam?

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can back-flow under the roof's shingles and can leak into a home and cause damage to walls, ceilings, insulation, and other areas. Often this damage can go unnoticed for days, or longer - causing extensive damage.

SERVPRO of East Clackamas, Hood River, and Wasco Counties has the industry leading training and state of the art equipment to mitigate the damage caused by Ice Dams and quickly get your structure back to preloss condition. 

THANKSGIVING #1 DAY FOR HOME FIRES

11/9/2018 (Permalink)

Why SERVPRO THANKSGIVING #1 DAY FOR HOME FIRES Most home cooking fires occur on Thanksgiving Day

Keep Fire Safety Top of Mind

SERVPRO of East Clackamas, Hood River and Wasco Counties reminds Columbia River Gorge residents that while Thanksgiving tops the charts for family and friends coming together to enjoy food and one another’s company, it’s also the leading day for U.S. home cooking fires.

According to the National Fire Protection Association’s latest “Home Fire Involving Cooking Equipment” report, nearly four times as many home cooking fires occurred on Thanksgiving Day in 2015 as on any other typical day of the year; the day before Thanksgiving represents the second-leading day for home cooking fires.

Thanksgiving by the Numbers

Between 2011 and 2015, U.S. fire departments responded to an annual average of 170,200 home structure fires involving cooking equipment, which resulted in 510 civilian fire deaths, 5,470 civilian fire injuries, and $1.2 billion in direct property damage. Unattended cooking was, by far, the leading contributing factor in these fires and fire fatalities.

In that same five-year period, cooking equipment was involved in almost half (47 percent) of all reported home fire incidents. Cooking fires caused 20 percent of home fire deaths, and was the source of nearly half (45 percent) of the reported home fire injuries. 

SERVPRO is Available to Help 24/7/365

The highly trained professionals at SERVPRO of East Clackamas, Hood River and Wasco Counties are always available whenever help is needed!

CALL US NOW AT 541-386-2288 !

SERVPRO Offers Candle Safety Tips

11/9/2018 (Permalink)

Fire Damage SERVPRO Offers Candle Safety Tips Candle Fires Average $295 Million In Direct Property Damage

10 Commandments of Candle Safety 

SERVPRO of East Clackamas, Hood River and Wasco Counties reminds Columbia Gorge residents that whether it’s a menorah, a candelabra or a single taper, it’s safe to say that candles are everywhere this holiday season.

If you're planning on lighting a candle or two this holiday season, here are the 10 commandments of candle safety.

1. Thou shall not leave thy candle unattended. This one is pretty obvious, but don’t be tempted to ignore it. 11 percent of home candle fires happen when no one is keeping an eye on things.

2. Thou shall keep candles away from small children and pets. Keep your candle well out of reach of little hands and pets—and never let a child fall asleep beside a candle.

3. Thou shall not place candles on an unstable surface. Instead, place your candle on a steady heat-resistant base.

4. Thou shall keep thy candle far, far away from other materials. This one’s a biggie when you consider the fact that 58 percent of home candle fires happen when some form of combustible material comes too close to the candle’s flame.

5. Thou shall trim the wick so it’s 1/4 inch at all times. Long or warped wicks are more likely to burn unevenly, drip or flare up.

6. Thou shall read the manufacturer’s recommendations on burn time and proper use. Each candle is unique, so read the sticker instructions on yours. 

7. Thou shall not burn a candle to the very end of its life. Burning your candle all the way down is a fire hazard. 

8. Thou shall use a candle snuffer to extinguish a candle. In addition to adding an element of old-school formality to your candle burning, a snuffer prevents hot wax from splattering.

9. Thou shall place thy candle in a proper candleholder. Is your candleholder heat-resistant, sturdy and able to catch drips? 

10. Thou shall extinguish a candle with a high or flickering flame. This is a definite fire hazard, so extinguish the flame.

SERVPRO - YOUR LOCAL DISASTER SPECIALIST

SERVPRO of East Clackamas, Hood River, and Wasco Counties specializes in disaster restoration, cleanup and repair servicesfor both commercial and residential customers. For more information about SERVPRO, please visit us at SERVPROeastclackamashoodriverwascocounties.com or call us at 541-386-2288

Help is available from SERVPRO 24 hours a day

11/6/2018 (Permalink)

SERVPRO of E. Clackamas, Hood River, & Wasco Co. is available 24 hours a day, 7 days a week for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

Call us today – 541-386-2288

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Clackamas, Hood River and Wasco Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available on-site?

About SERVPRO of E. Clackamas, Hood River, & Wasco Co.

SERVPRO of E. Clackamas, Hood River, & Wasco Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property or business. 

The Importance of Work Place Fire Drills

10/30/2018 (Permalink)

Commercial The Importance of Work Place Fire Drills Know what to do in an emergency

Inform your employees about evacuation procedures in your Columbia Gorge business.

Whether you have a small business or own a large corporation, you probably know effective fire drills are part of your workplace-safety plan. When employees are hard at work, it can be tough to get them to pay attention to an emergency drill. Still, the best way to ensure workers evacuate efficiently during a fire is to ask them to practice regularly. Here are some tips for conducting a meaningful fire drill.

1. Inform Employees

To get the most out of your companies fire drill, you must notify employees that it is going to happen. Be sure to provide them with information about how to effectively evacuate. Also, tell all employees that participation is mandatory. If you have customers or guests on site during the drill, don’t forget to alert them as well.

2. Monitor the Drill 

You only know if your drill is effective if you pay attention to how it goes down. When planning your drill, designate a couple employees to act as observes. These representatives should take notes during the drill. They should also compile a post-drill report. If the observers recommend improvements, work to coach employees about new evacuation procedures.

3. Ask for Help

Many fire departments have outreach officials who will collaborate with you to conduct your preparedness drill. Be sure to contact your local fire department if you move into a space that is newly constructed - they may want to do a walk through with you. When you are scheduling your drill, reach out to local first responders or emergency preparedness departments to ask for assistance. Also, consider asking these professionals to advise your employees on evacuation and first-aid techniques during the drill.

A fire in a business can be devastating. If your organization has sustained damage during a fire, working with a qualified restoration service is likely your best bet to fully recover. 

SERVPRO Recognizes National Preparedness Month 2018

9/7/2018 (Permalink)

Why SERVPRO SERVPRO Recognizes National Preparedness Month 2018 SERVPRO's Emergency Ready Profile App keeps your Emergency Preparedness information at your fingertips

National Preparedness Month (NPM), recognized each September, provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. This year's NPM will focus on planning, with an overarching theme: DISASTERS HAPPEN - PREPARE NOW - LEARN HOW

Preparedness is a key strategic planing component that many businesses overlook. Business owners who think they are prepared for an emergency because exits are clearly marked and fire or earthquake drills are part of the regular routine really need to take another look at their preparations. A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers, and more - information that can save emergency responders precious time and help contain damage and minimize injury.

NOW IS THE TIME TO TAKE ACTION

Because up to 40% of businesses affected by a natural or human caused disaster never reopen, SERVPRO offers a tool kit to assist business owners in getting their operations back to normal following a disaster. (Source : FEMA)

And because SERVPRO knows the time to create a disaster readiness plan is BEFORE you need it, we have developed the SERVPRO Emergency Ready Program to help business owners create an EMERGENCY READY PROFILE (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes, and once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO's free mobile app.

For a business to survive and thrive, it needs to get back to business as soon as possible after a disaster strikes. With an ERP in place, SERVPRO's Disaster Response Teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery. Customers expect products or services delivered on time. If there is a significant delay, customers may go to a competitor.

IDENTIFY RISKS AND PLAN ACCORDINGLY

Larger business are even asking their suppliers about preparedness - they want to make sure their supply chain is not interrupted. Many disasters, natural or human caused, may overwhelm the resources of even the largest public agencies. Insurance is only a partial solution, it does not cover all losses and it will not replace customers. How much time should be invested in a preparedness program depends on many factors. Regulations establish minimum requirements, and beyond these minimums each business needs to determine how much risk it can tolerate.  Many risks cannot be insured, so a preparedness program is a means of managing those risks. An understanding of the likelihood and severity of the risk and the costs to reduce risk is needed to make decisions.

SERVPRO - THE LOCAL DISASTER SPECIALISTS 

SERVPRO of East Clackamas, Hood River, and Wasco counties specializes in disaster restoration, cleanup and repair servicesfor both commercial and residential customers. For more information on the SERVPRO Emergency Ready Program, or to receive emergency preparedness materials, please visit us at SERVPROeastclackamashoodriverwascocounties.com or call 541-386-2288

Wildfire Season is upon us

7/11/2018 (Permalink)

Fire Damage Wildfire Season is upon us Wildfire in the Columbia River Gorge

7/11/2017

Wildfires can ruin homes and businesses, and can cause injuries or deaths to people and animals. Wildfires can happen anywhere and anytime. Risk increases during periods of little rain and high winds. Wildfires cost billions of dollars every year.

Now that Wildfire Season is upon us all, SERVPRO of East Clackamas, Hood River and Wasco Counties would like to remind our neighbors of these Wildfire related tips;

IF YOU ARE UNDER A WILDFIRE WARNING, GET TO SAFETY RIGHT AWAY

  • If told to leave, do so.
  • If trapped, call 911
  • Listen for emergency information and alerts
  • Use N95 masks to keep particles out of the air you breathe

WHAT TO DO NOW : PREPARE

  • Sign up for your communities warning system
  • Know your communities evacuation plans and find several ways to leave the area
  • Gather emergency supplies - keep in mind each persons needs, including medications and important documents. Don't forget the needs of pets
  • Keep important documents in a safe, fireproof place
  • Use fire resistant materials to build, renovate, or make repairs
  • Identify an outdoor water source with a hose that can reach your property
  • Create a fire resistant zone around your home free of flammable materials at least 30 feet from your home
  • Review insurance policies to make sure your coverage is adequate

WHAT TO DO AFTER : BE SAFE

  • Listen to authorities to find out when it is safe to return
  • Avoid hot ash, charred trees, smoldering debris, and live embers
  • Send text messages or use social media to reach out to family and friends. Phone systems are often busy following a disaster - make only emergency calls
  • Wear a NIOSH certified respirator / dust mask and wet down debris to prevent breathing dust particles
  • Document property damage with photographs. Conduct an inventory and contact your insurance company for claims handling

About SERVPRO of East Clackamas, Hood River and Wasco Co's

SERVPRO of East Clackamas, Hood River, and Wasco counties specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-Industry Certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO is available 24 hours a day, 7 days a week

SERVPRO of East Clackamas, Hood River and Wasco Co's is available 24 hours a day for any emergency, large or small. When you are dealing with property damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage to your property.

WE ANSWER THE PHONE READY TO HELP !

541-386-2288