Recent Posts


9/7/2018 (Permalink)


National Preparedness Month (NPM), recognized each September, provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. This year's NPM will focus on planning, with an overarching theme: DISASTERS HAPPEN - PREPARE NOW - LEARN HOW

Preparedness is a key strategic planing component that many businesses overlook. Business owners who think they are prepared for an emergency because exits are clearly marked and fire or earthquake drills are part of the regular routine really need to take another look at their preparations. A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers, and more - information that can save emergency responders precious time and help contain damage and minimize injury.


Because up to 40% of businesses affected by a natural or human caused disaster never reopen, SERVPRO offers a tool kit to assist business owners in getting their operations back to normal following a disaster. (Source : FEMA)

And because SERVPRO knows the time to create a disaster readiness plan is BEFORE you need it, we have developed the SERVPRO Emergency Ready Program to help business owners create an EMERGENCY READY PROFILE (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes, and once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO's free mobile app.

For a business to survive and thrive, it needs to get back to business as soon as possible after a disaster strikes. With an ERP in place, SERVPRO's Disaster Response Teams can immediately assess the situation and take the first critical steps to protect employees from harm and property from further damage, setting the business on the road to recovery. Customers expect products or services delivered on time. If there is a significant delay, customers may go to a competitor.


Larger business are even asking their suppliers about preparedness - they want to make sure their supply chain is not interrupted. Many disasters, natural or human caused, may overwhelm the resources of even the largest public agencies. Insurance is only a partial solution, it does not cover all losses and it will not replace customers. How much time should be invested in a preparedness program depends on many factors. Regulations establish minimum requirements, and beyond these minimums each business needs to determine how much risk it can tolerate.  Many risks cannot be insured, so a preparedness program is a means of managing those risks. An understanding of the likelihood and severity of the risk and the costs to reduce risk is needed to make decisions.


SERVPRO of East Clackamas, Hood River, and Wasco counties specializes in disaster restoration, cleanup and repair servicesfor both commercial and residential customers. For more information on the SERVPRO Emergency Ready Program, or to receive emergency preparedness materials, please visit us at or call 541-386-2288

Wildfire Season is upon us

7/11/2018 (Permalink)

Fire Damage Wildfire Season is upon us Wildfire in the Columbia River Gorge


Wildfires can ruin homes and businesses, and can cause injuries or deaths to people and animals. Wildfires can happen anywhere and anytime. Risk increases during periods of little rain and high winds. Wildfires cost billions of dollars every year.

Now that Wildfire Season is upon us all, SERVPRO of East Clackamas, Hood River and Wasco Counties would like to remind our neighbors of these Wildfire related tips;


  • If told to leave, do so.
  • If trapped, call 911
  • Listen for emergency information and alerts
  • Use N95 masks to keep particles out of the air you breathe


  • Sign up for your communities warning system
  • Know your communities evacuation plans and find several ways to leave the area
  • Gather emergency supplies - keep in mind each persons needs, including medications and important documents. Don't forget the needs of pets
  • Keep important documents in a safe, fireproof place
  • Use fire resistant materials to build, renovate, or make repairs
  • Identify an outdoor water source with a hose that can reach your property
  • Create a fire resistant zone around your home free of flammable materials at least 30 feet from your home
  • Review insurance policies to make sure your coverage is adequate


  • Listen to authorities to find out when it is safe to return
  • Avoid hot ash, charred trees, smoldering debris, and live embers
  • Send text messages or use social media to reach out to family and friends. Phone systems are often busy following a disaster - make only emergency calls
  • Wear a NIOSH certified respirator / dust mask and wet down debris to prevent breathing dust particles
  • Document property damage with photographs. Conduct an inventory and contact your insurance company for claims handling

About SERVPRO of East Clackamas, Hood River and Wasco Co's

SERVPRO of East Clackamas, Hood River, and Wasco counties specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-Industry Certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO is available 24 hours a day, 7 days a week

SERVPRO of East Clackamas, Hood River and Wasco Co's is available 24 hours a day for any emergency, large or small. When you are dealing with property damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage to your property.



For Immediate Service in East Clackamas, Hood River & Wasco Co.

6/20/2018 (Permalink)

General  For Immediate Service in East Clackamas, Hood River & Wasco Co. We provide immediate service day or night!

SERVPRO of East Clackamas, Hood River & Wasco Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in East Clackamas, Hood River & Wasco Counties. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 541-386-2288

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

What you need to know about Lead Paint

4/23/2018 (Permalink)

General What you need to know about Lead Paint Don't let lead-paint destroy your home.

The Environmental Protection Agency (EPA) requires firms performing renovation, repair, and painting projects that disturb lead-based paint in pre-1978 homes, child care facilities and schools be certified by the EPA. These firms also must use certified renovators who are trained by EPA-approved training providers to follow lead-safe work practices. 

According to EPA requirements (40 CFR Part 745) contractors must use lead-safe work practices and follow these three simple procedures:

1. Contain the work area.

2. Minimize dust.

3. Clean up thoroughly.

SERVPRO's Compliance with Lead Paint Laws

SERVPRO professionals are aware of the guidelines involving lead paint and will take the necessary precautions according to current laws. 

SERVPRO of Hood River Professionals have been trained and certified to follow lead-safe work practices while performing renovation and repair projects in your area. 

Does Your Property Contain Lead?

Oder homes, older child care facilities, schools, and other building are more likely to contain lead-based paint. Homes may be private, government-assisted or public housing. Schools are preschools and kindergarten classrooms. They may be urban, suburban or rural. 

Percentage of homes likely to contain lead:

-Built between 1960-1978=24%

-Built between 1940-1960= 69%

-Built before 1940=87%

What you can do to Protect Your Family from Lead in Pre-1978 Homes

-If you rent, notify your landlord of peeling or chipping paint.

-Clean up paint chips immediately

-Regularly clean floors, window sills, and other surfaces. Use a mop, sponge, or paper towel with warm water and a general all-purpose cleaner or a cleaner made specifically for lead. 

-Thoroughly rinse sponges and mops heads after cleaning dirty or dusty areas.

-Wash children's hands, bottles, pacifiers and toys often.

-Keep children from chewing window sills or other pained surfaces.

-Make sure children eat a healthy nutritious diet consistent with the USDA's dietary guidelines, which helps protect children form the effects of lead. 

-Clean or remove shoes before entering your home to avoid tracking in lead from soil. 

Facts about Lead

-Lead-based paint was used in more than 38 million homes until it was banned for residential use in 1978. 

-Lead can affect children's brains and developing nervous systems, causing reduced IQ, learning disabilities and behavioral problems. 

-Even children who seem healthy can have high levels of lead in their bodies. 

-Lead is also harmful to adults and the elderly.

-Lead in dust is the most common way people are exposed to lead. People can also get lead in their bodies from lead in soil or paint chips. Lead dust is often visible. 

-Projects that disturb lead-based paint can create dust and endanger you and your family. 

-In most cases, lead-based paint that is in good condition is not a hazard. 

For more information on lead paint, visit the EPA's website at

Top Tips For Fire Safety

2/12/2018 (Permalink)

General Top Tips For Fire Safety Fire Safety is very important for you and your family to be aware of.

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives. Learn what else to do to keep your loved ones safe!

Top Tips for Fire Safety

  1. Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

  2. Test smoke alarms every month. If they’re not working, change the batteries.

  3. Talk with all family members about a fire escape plan and practice the plan twice a year.

  4. If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

    If a Fire Starts:
  5. Know how to safely operate a fire extinguisher
  6. Remember to GET OUT, STAY OUT and CALL 9-1-1 or your local emergency phone number.
  7. Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  8. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.
  9. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
  10. If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.
  11. Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan. 
    If your clothes catch on fire:
  12. Stop what you’re doing.
  13. Drop to the ground and cover your face if you can.
  14. Roll over and over or back and forth until the flames go out. Running will only make the fire burn faster.



    Once the flames are out, cool the burned skin with water for three to five minutes. Call for medical attention.

Does Your Home or Commercial Building Have A Mold Problem?

12/4/2017 (Permalink)

Mold Remediation Does Your Home or Commercial Building Have A Mold Problem? Mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 541-386-2288

IICRC Certified Firm

12/1/2017 (Permalink)

General IICRC Certified Firm IICRC Certified

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of East Clackamas, Hood River & Wasco Counties.

SERVPRO of East Clackamas, Hood River & Wasco Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew:


East Clackamas, Hood River and Wasco County Residents: Follow These Mold Safety Tips If You Suspect Mold

12/1/2017 (Permalink)

Mold Remediation East Clackamas, Hood River and Wasco County Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of East Clackamas, Hood River & Waso Co. for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of East Clackamas, Hood River & Wasco Co. specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – East Clackamas, Hood River & Wasco Co.

When Storms or Floods hit SERVPRO of East Clackamas, Hood River & Wasco Counties is ready!

12/1/2017 (Permalink)

Storm Damage When Storms or Floods hit SERVPRO of  East Clackamas, Hood River & Wasco Counties is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in East Clackamas, Hood River & Wasco Co.

SERVPRO ofEast Clackamas, Hood River & Wasco CO.specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit SERVPRO of East Clackamas, Hood River & Wasco Co., we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 541-386-2288.

Flu Season is Upon us

11/28/2017 (Permalink)

Cleaning Flu Season is Upon us Don't let the flu bring you down.

Help prevent the spread of flu germs. Homes and business can depend on SERVPRO OF HOOD RIVER Professionals to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA- registered cleaners and disinfectants. SERVPRO OF HOOD RIVER Professionals are also trained and equipped to clean your HVAC and duct system to help provide better air quality and help reduce the risk of circulating harmful contaminants.