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9 Ways To Prevent Water Damage In Your Home

3/14/2019 (Permalink)

Water Damage 9 Ways To Prevent Water Damage In Your Home Don't let water damage sink your day

SERVPRO of East Clackamas, Hood River & Wasco Counties would like to offer Columbia River Gorge residents helpful tips to prevent water damages to


1.  Disconnect Hoses

Standing water in a hose may freeze back into the pipe and cause it to burst inside your home.

2.  Clean Gutters and Downspouts

Clean your gutters at least twice a year to avoid blockage and ice dams.

3. Maintain or clear Bushes and Vegetation

Thriving shrubs can be a beautiful thing – except when their roots wrap around your pipes and break them.  


4.  Know your Water Main Location

Know the location of your water main and shut it off if you leave for an extended amount of time.  

5.  Check Appliances Regularly

Check and maintain your appliances regularly for leaks according to manufacturer’s directions.

6.  Investigate Leaks Right Away and Fix Promptly

If you opt to ignore moisture damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, or dry rot.

7.  Upgrade Washing Machine Hoses

Old, brittle or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Consider installing stainless steel hoses.

8.  Check Your Water Pressure

If the water pressure to your home is set too high, pipes and hoses may fail under the pressure. 

9.  Monitor Your Water Bill

Sometimes, the only way you know that water is leaking is taking a closer look at your water bill.

SERVPRO of East Clackamas, Hood River & Wasco Counties is locally owned and our team of highly trained professionals can respond to your emergency 24/7/365. 


The Importance of Duct Cleaning for Indoor Air Quality

2/28/2019 (Permalink)

Commercial The Importance of Duct Cleaning for Indoor Air Quality What is the condition of your ductwork?

SERVPRO of East Clackamas, Hood River & Wasco Counties reminds Commercial and Residential property owners and Managers that during the frigid cold of winter, or the sweltering heat of summer, avoiding the outdoors may keep us safe from dangerous weather, but we face another danger from the inside. The air quality inside a building begins to worsen when there is less fresh outdoor air and an increase in people and animals. Poor air quality is not only uncomfortable but can be bad for your health.

Maintenance is Critical 

With little fresh air coming in, indoor air must recycle through the HVAC system, spreading germs, dust, mold, and allergens. This recycled air moves through duct systems, adhering to the interior of the ductwork, especially in ducts with fiber linings. It’s similar to dirt on shoes. If your shoes have treads, dirt and mud get stuck more easily, allowing you to spread it from room to room. But some of the dirt still sticks in the deep crevices of your shoes. Particulates can do the same in ductwork. This means in periods like winter, where a lot of particles are getting trapped inside, your system and ductwork can get pretty clogged up. While regular HVAC maintenance usually includes cleaning this dirt and debris from the air handling unit coils, condensing pan, ductwork cleaning is often considered nonessential. This can be a mistake, especially if there is no facility maintenance schedule for changing dirty filters or incorrect filter sizes are used. This can cause dirt and allergens to build up quickly in ductwork.

If there has been any major event or evidence of mold, or when normal dust and allergens buildup during the winter months inside ducts, some will come loose periodically, spreading throughout the building. But you also want to get your ducts looked at in or around the winter months because people aren’t the only living things that come in when it’s cold. Insects and rodents can also hunker down inside your ductwork, and definitely require professional cleaning to remove.

Call the Local Professionals

SERVPRO of East Clackamas, Hood River & Wasco Counties has the specialized training to clean and decontaminate your ductwork, as well as the specialized tools to dislodge dirt and debris stuck in your system.  After the ductwork is inspected for large debris, like insects, rodents, and waste, caked-on buildup will be loosened, then vacuumed out with industrial vacuums equipped with HEPA filters. Evidence of microbial growth in your HVAC system or ductwork can require anti-microbial agents to kill and prevent any further growth as well. If you are looking for professional services to clean your ductwork, you can count on the Professionals at SERVPRO- were always here to help!

Frozen Pipes? SERVPRO to the Rescue!

2/28/2019 (Permalink)

Water Damage Frozen Pipes? SERVPRO to the Rescue! The local professionals at SERVPRO are always here to help!

Did you know?

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the build up of pressure between the water source and the blockage.

A burst pipe can cause considerable damage to your property if not addressed quickly. The professionally trained technicians at SERVPRO of East Clackamas, Hood River and Wasco Counties are faster to any size disaster, bringing the latest equipment and industry leading training to the Columbia River Gorge.

If you suspect a frozen pipe

If you open a faucet and no water comes out, don’t take any chances. Call a plumber. If a water pipe bursts, turn off the water at the main shut-off valve (usually at the water meter or where the main line enters the building); leave the faucet(s) open until repairs are completed. Don’t try to thaw a frozen pipe with an open flame; this will damage the pipe and may even start a building fire. You might be able to thaw a pipe with a handheld hair dryer or heat gun. Slowly apply heat, starting close to the faucet end of the pipe, with the faucet open, then work toward the coldest section.

SERVPRO of East Clackamas, Hood River & Wasco Counties is the Columbia River Gorges trusted choice of property owners and managers alike. The dedicated team at SERVPRO is always available 24/7/365 to service your needs!

Faster To Any Size Commercial Disaster

2/28/2019 (Permalink)

Commercial Faster To Any Size Commercial Disaster SERVPRO of East Clackamas, Hood River & Wasco Counties - the trusted choice of Columbia Gorge property owners and managers alike.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of East Clackamas, Hood River & Wasco Counties provides emergency cleaning and restoration services for commercial property owners and managers alike,  throughout the Columbia River Gorge - 24 hours a day, 7 days a week—including all holidays!

We Are Faster To Any Size Disaster

Flooding and water damage can be very invasive. Water can quickly spread throughout your property and absorb into flooring, walls, furniture, and more. SERVPRO of East Clackamas, Hood River, & Wasco Counties will arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs, while getting you back in business fast!

Need Emergency Service? Call Us 24/7 – 541-386-2288

Water Damage Timeline

  • Within Minutes

Water quickly spreads throughout your property, saturating everything in its path. Water is absorbed into walls, floors, upholstery, and fixtures. Furniture finishes may bleed, causing permanent staining on carpets. Photographs, books, and other paper goods start to swell and warp.

  • Hours 1 - 24:

Drywall begins to swell and break down. Metal surfaces begin to tarnish. Furniture begins to swell and crack. Dyes and inks from cloth and paper goods spread and stain. A musty odor appears.

  • 48 Hours to 1 Week:

Mold and mildew may grow and spread. Doors, windows, and studs swell and warp. Metal begins to rust and corrode. Furniture warps and shows signs of mold. Paint begins to blister, wood flooring swells and warps. Biohazard contamination is possible.

  • More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

The Local Professionals

SERVPRO of East Clackamas, Hood River, & Wasco Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Hardwood floor rescue in Hood River Oregon

2/25/2019 (Permalink)

Water Damage Hardwood floor rescue in Hood River Oregon The local professionals at SERVPRO use the latest state of the art equipment.

At SERVPRO of East Clackamas, Hood River & Wasco Counties, often times we are asked if hardwood floors can be successfully dried following a water damage event. The answer depends on several factors, the main one being- how long have the floors been affected by water. 

Time is of the essence 

While other factors will affect the results (type of wood, thickness, age, etc), the sooner a hardwood floor can be dried, the better the chances are that the floor can be saved.

State of the art equipment 

In this situation, SERVPRO of East Clackamas, Hood River & Wasco Counties was quickly on scene and deployed "Rescue Mats" - that concentrate vacuum directly on the flooring surface, drawing the water out through the channels in the flooring. This also protects the finish of the flooring, unlike conventional "wand extraction" or "truck mount extraction" used by many water mitigation contractors or carpet cleaning companies. 

Contact the Local Professionals

If your hardwood flooring has suffered a water damage, contact SERVPRO of East Clackamas, Hood River & Wasco Counties - We're always here to help!

SERVPRO Offers Fire Safety Awareness Tips

2/22/2019 (Permalink)

Fire Damage SERVPRO Offers Fire Safety Awareness Tips Practice makes perfect!

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives. Learn what else to do to keep your loved ones safe!

Top Tips for Fire Safety

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  • Test smoke alarms every month. If they’re not working, change the batteries.
  • Talk with all family members about a fire escape plan and practice the plan twice a year.
  • If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

If a Fire Starts:

  • Know how to safely operate a fire extinguisher
  • Remember to GET OUT, STAY OUT and CALL 9-1-1 or your local emergency phone number.
  • Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  • If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.

If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you. If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.

Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

For more information or free emergency planning materials, contact SERVPRO of East Clackamas, Hood River & Wasco Counites today!

Smoke Detector Safety Can Reduce Fire Damage In Columbia Gorge Homes

2/22/2019 (Permalink)

Fire Damage Smoke Detector Safety Can Reduce Fire Damage In Columbia Gorge Homes Be sure to install your smoke detectors in the best place to insure that they are effective in detecting smoke in you Columbia Gorge home.

Thanks to public safety awareness campaigns and building codes, most Columbia Gorge households have a smoke detector in their homes. Unfortunately, many homes still have an inadequate number of detectors and some of those may be mounted incorrectly. An improperly placed smoke detector can affect the devices ability to sense smoke quickly and put your home at risk of a fire. 

Because modern furnishings – from appliances to bedding to carpeting- are primarily made from synthetic materials, house fires spread faster than in the past, when furnishings were from natural materials. This creates a need for more detectors throughout the home in order to give everyone time to escape. The National Fire Alarm and Signaling Code requires an alarm inside and outside of every sleeping room as well as on each floor of a home, including the basement.

Smoke detectors might also be installed in an ineffective place in a room.  When placed on a wall, it should be between 4" and 12" from the ceiling. When on a ceiling, it should be 4" from the adjoining wall, to avoid the "dead space", as seen in our graphic to the right. If you have ceilings that are pitched, install the alarm within 3 feet of the peak but not within the apex of the peak (four inches down from the peak). In a basement, the best place to install your alarm is at above the bottom step. Avoid installing near doors, air ducts and windows, as they might interfere with detection.  

Most of the smoke detectors found on store shelving today have a permanent, non removable lithium battery that will last ten years. This removes the need to replace the battery when it starts beeping – or worse, the battery being removed and not replaced. Of course, the detector itself will require replacement after ten years.  When the alarm starts chirping at the end of its lifespan, that is your signal to replace it. 

In our work as fire damage restoration professionals, we have seen the devastation that a house fire can cause. It's heartbreaking to see a home and all the contents that were very sentimental to those who lived there destroyed. Take the time today to check your smoke detectors and make sure that they are properly placed, that there are enough of them and that they are in working order.  

When Winter Storms Hit The Columbia River Gorge, SERVPRO is Ready

2/22/2019 (Permalink)

Storm Damage When Winter Storms Hit The Columbia River Gorge, SERVPRO is Ready When winter storms strike, count on SERVPRO to strike back!

SERVPRO of East Clackamas, Hood River & Wasco Counties specializes in storm and flood damage restoration.  Our crews are highly trained and we use state of the art equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Winter Storms and Flooding

When storms hit SERVPRO of East Clackamas, Hood River & Wasco Co., we can scale our resources to handle a large storm or flooding disaster. We can access additional equipment and personnel from a network of 1,650 Franchises across the country, and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 541-386-2288.

SERVPRO travels in Winter Weather and we want YOU to be Prepared Too!

2/22/2019 (Permalink)

Storm Damage SERVPRO travels in Winter Weather and we want YOU to be Prepared Too! Always plan for the unexpected - you may not be the only one you help in an emergency

SERVPRO of East Clackamas, Hood River & Wasco Counties is proud to respond to our customers in The Columbia River Gorge 24/7/365 - whenever their time of need is.

In doing so, our crews travel in some of the most challenging condition The Gorge can throw at us - in fact you likely have seen our vehicles doing just that.

All of us at SERVPRO want you to be safe and prepared as well, and so we offer the following winter travel preparedness tips;

Prepare your vehicle

Check your tires and make sure your chains fit before the first winter storm and check tire pressure during cold weather. Remember, tire shops and mechanics are busiest just before and during winter storms.

Get a vehicle winter maintenance check-up. Don't wait to check your battery, belts, hoses, radiator, lights, brakes, heater/defroster and wipers.

Keep your fuel tank full — don't let it fall below half a tank on winter trips.

Program your radio for traffic reports and emergency messages

What to carry on winter trips:

Keep a basic winter survival kit in your vehicle: flashlight, batteries, blanket, snacks, water, gloves, boots, first-aid kit. Consider the needs of your pets if they are traveling with you.

Load your car with winter travel gear : tire chains, ice scraper, snowshovel, jumper cables, road flares.

Do You Suspect A Mold Problem In Your Home Or Commercial Property?

2/8/2019 (Permalink)

Mold Remediation Do You Suspect A Mold Problem In Your Home Or Commercial Property? Your Local Professionals at SERVPRO of East Clackamas, Hood River & Wasco Counties are always here to help!

Microscopic mold spores occur naturally, almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation only reduces the mold spore count back to its natural, or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. SERVPRO of East Clackamas, Hood River & Wasco Counties offers the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, state of the art equipment, and expertise to remediate your mold infestation.

If you see signs of mold, or have concerns or questions, call your local professionals at SERVPRO of East Clackamas, Hood River & Wasco Counties today – Were always here to help!