Recent Posts

Investing in our team's development.

10/5/2020 (Permalink)

SERVPRO of East Clackamas/Hood River and Wasco counties invests deeply in each of our team members. We strive to make sure our Supervisors and Technicians have been provided the proper tools and foundation to be the best in the industry. Additionally we make safety a huge priority. This includes supplying our staff with proper protective equipment and training to make sure your home or business is safe during your project.

SERVPRO is nationally recognized as a leader in the restoration industry. With over 1,700 locations nationwide we pride ourselves on being “faster to any size disaster.” We provide a 24 hour, 7 day a week emergency response team to ensure your home or business is taken care of.

So whether is a water, fire, mold, or cleaning project we are always here to help!

Please call us at (541) 386-2288

What to do in water emergency

10/5/2020 (Permalink)

SERVPRO of East Clackamas/Hood River and Wasco Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – (541) 386-2288

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Clackamas/Hood River and Wasco Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business. SERVPRO of East Clackamas/Hood River and Wasco Counties has been in the Restoration business for over 15 years. We take pride in what we do to help get your home or business back on its feet.

What to Expect

When you call, we will ask several questions regarding your water emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of East Clackamas/Hood River and Wasco Counties

SERVPRO of East Clackamas/Hood River and Wasco Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storms can be devastating!

10/5/2020 (Permalink)

A storm event can be devastating to your home or business. Even with proper planning, any damage to your property can be impactful. At SERVPRO of East Clackamas/ Hood River & Wasco counties we offer our community a 24-7 emergency response team. We are highly trained and ready to assist you in your time of need. Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit SERVPRO of East Clackamas/ Hood River & Wasco counties we have the capability to scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country that are strategically located throughout the United States. We are truly “Faster to any size disaster.”

What is an ERP?

10/5/2020 (Permalink)

For many businesses, closing your doors for an unexpected amount of time can be devastating. There are many business owners that do not have a preparedness plan in place. Having disaster protocols in place can give your business peace of mind.

SERVPRO of East Clackamas/Hood River & Wasco Counties can help your business develop an Emergency READY Profile to minimize business interruption by having an action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

· A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.

· A concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

· A guide to help you get back into your building following a disaster. This can help lessen the amount of time your business is inactive by having an immediate plan of action.

· Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by.

· Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.

· Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Please contact us today to get started on your FREE Emergency Ready Profile.

What to expect during a water damage event with your commercial property.

10/5/2020 (Permalink)

Restoring Your Hood River Commercial Property after a Water Damage Event

Flooding and water damage events at Hood River commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of East Clackamas/Hood River & Wasco counties

SERVPRO of East Clackamas/Hood River & Wasco counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. We strive to be the best in the industry. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your home or business.

October is Fire Prevention Month

10/4/2019 (Permalink)

Sparky the Fire Dog leading people out of building October is National Fire Prevention Month

SERVPRO wants you to raise awareness!

SERVPRO of East Clackamas, Hood River & Wasco Counties would like to help make sure your home and family are prepared in the event of an emergency.

October is Fire Prevention Month, and Oct. 6-12th is recognized as National Fire Prevention Week.

Are you prepared? 

Fire Prevention Month is the perfect time to talk with your family about fire safety.

The professionals from your locally owned and operated SERVPRO are urging families to improve their home's safety by checking their smoke alarms, creating or updating your fire escape plan, reviewing their insurance coverage, and practicing emergency readiness and  communication plans with family and loved ones.

Did You Know?

  • 3 out of every 5 home fire deaths resulted from fires in homes with no working smoke alarms.
  • Less than 50% of home owners have an escape plan.
  • Carbon Monoxide is the #1 cause of accidental deaths in the home.

For more information and resources to aid in creating or updating your home and families emergency preparedness plan, contact us at SERVPRO of East Clackamas, Hood River & Wasco Counties.

We are always here to help!

Preparing Your Business for a Winter Disaster

9/26/2019 (Permalink)

Snow covered streets Prepare ; -verb, (pre-pare, pri-'per) : To make ready for use Now Is the time to Prepare!

As the well-known catch phrase from the popular HBO series “Game of Thrones” warns, “Winter is coming.” Now is the time to start preparing your small business for a potential disastrous winter storm season — just in case.

Here are five things your business should do right now to prepare for a winter disaster.

  • Get Familiar With Your Insurance Policy

Step one is revisiting your insurance coverage. Secure a copy of your policy for your records if you don’t already have one.  Keep copies of this information is a separate location – in case you are unable to access your business location.

  • Inventory Valuable Equipment

It stands to reason that you want to be able to tell your insurance company what you lost in a winter disaster. Pictures of equipment stored on your smartphone are good. Even taking pictures of the outside of your business is a good way to make sure you have images of your building before and after any damage occurs.

  • Inspect The Property

Check your building and surrounding areas, looking for potential problems, so you can address them now. Are tree limbs overhanging your business that could be dangerous if weighted down with ice and snow? Are walkways and parking areas free and clear of hazards and obstacles that may be unnoticed if covered in snow or standing water?

  • Protect Against the Cold

Some of the best things you can do to prepare your business for a winter disaster are proactive and physical. Covering or insulating any exposed piping properly will prevent burst pipes and water damage when the thermometer dips.

  • Have a Contingency Plan

A contingency plan can be elaborate or simple, but you need to have one! Your plan should include such details as where you’d set up a temporary shop after a disaster strikes. Another consideration might be where your employees can work from if a disaster strikes in order to continue operations. Don’t forget to have a backup communication plan for employees.

The SERVPRO Emergency Ready Profile

Ask your locally owned SERVPRO professional about starting an Emergency Ready Plan for your business or organization. With this no cost assessment, SERVPRO will also provide a concise document with critical information relating to your business and property that can be stored in the cloud, and accessed from anywhere by authorized persons in a time of crisis.

National Preparedness Month 2019

8/26/2019 (Permalink)

Yellow caution sign with the words Be Prepared Not Scared Now is the time to Prepare!

Make Your Business “Prepared, Not Scared”

National Preparedness Month (NPM), is recognized each September to promote family and community disaster and emergency planning now and throughout the year. The 2019 theme is "Prepared, Not Scared".

Preparedness is a key strategic planning component that many businesses overlook. Business owners who think they are prepared for an emergency because exits are clearly marked and fire or earthquake drills are part of the regular routine really need to take another look at their preparations. A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers, and more - information that can save emergency responders precious time and help contain damage and minimize injury.

NOW IS THE TIME TO TAKE ACTION

Because up to 40% of businesses affected by a natural or human caused disaster never reopen, SERVPRO offers a tool kit to assist business owners in getting their operations back to normal following a disaster. (Source : FEMA)

And because SERVPRO knows the time to create a disaster readiness plan is BEFORE you need it, we have developed the SERVPRO Emergency Ready Program to help business owners create an EMERGENCY READY PROFILE (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes, and once the ERP is created, business owners have access to their information 24/7 online, and can control who has access to the information.

SERVPRO - THE LOCAL DISASTER SPECIALISTS

SERVPRO of East Clackamas, Hood River, and Wasco Counties specializes in disaster restoration, cleanup and repair services, for both commercial and residential customers. For more information on the SERVPRO Emergency Ready Program, or to receive emergency preparedness materials, please visit us at www.SERVPROeastclackamashoodriverwascocounties.com or call 541-386-2288

Another Wildfire Season Is Upon Us

7/2/2019 (Permalink)

Wildfires can strike quickly and without warning

Wildfires can ruin homes and businesses, and can cause injuries or deaths to people and animals. Wildfires can happen anywhere and anytime, and risk increases during periods of little rain and high winds. Wildfires cost billions of dollars every year.

Now that Wildfire Season is upon us all, SERVPRO of East Clackamas, Hood River & Wasco Counties would like to remind our neighbors of these Wildfire related tips;

IF YOU ARE UNDER A WILDFIRE WARNING, GET TO SAFETY RIGHT AWAY

  • If told to leave, do so.
  • If trapped, call 911
  • Listen for emergency information and alerts
  • Use "N95" masks to keep particles out of the air you breathe

WHAT TO DO NOW : PREPARE

  • Sign up for your communities warning system
  • Know your communities evacuation plans and find several ways to leave the area
  • Gather emergency supplies - keep in mind each persons needs, including medications and important documents. Don't forget the needs of pets
  • Keep important documents in a safe, fireproof place
  • Use fire resistant materials to build, renovate, or make repairs
  • Identify an outdoor water source with a hose that can reach your property
  • Create a fire resistant zone around your home free of flammable materials at least 30 feet from your home
  • Review insurance policies to make sure your coverage is adequate

WHAT TO DO AFTER : BE SAFE

  • Listen to authorities to find out when it is safe to return
  • Avoid hot ash, charred trees, smoldering debris, and live embers
  • Send text messages or use social media to reach out to family and friends. Phone systems are often busy following a disaster - make only emergency calls
  • Wear a NIOSH certified respirator / dust mask and wet down debris to prevent breathing dust particles
  • Document property damage with photographs. Conduct an inventory and contact your insurance company for claims handling

About SERVPRO of East Clackamas, Hood River & Wasco Counties

SERVPRO of East Clackamas, Hood River, & Wasco Counties specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to specific IICRC Industry Certifications, rest assured our staff is equipped with the knowledge and skill to restore your property.

SERVPRO is available 24 hours a day, 7 days a week

SERVPRO of East Clackamas, Hood River & Wasco Counties is available 24 hours a day for any emergency, large or small. When you are experiencing property damage, immediate action is crucial - a delay of just a few hours can greatly increase the severity of damage to your property.

SERVPRO provides immediate service in the Columbia River Gorge

6/5/2019 (Permalink)

SERVPRO - We're always here to help

SERVPRO of East Clackamas, Hood River & Wasco Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in East Clackamas, Hood River & Wasco Counties. We are locally owned and operated and can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Residential and Commercial 
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • State of the Art Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7/365 at 541-386-2288

Residential Services

Whether your home or business needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly - and with highly trained technicians to get your property back in business. Learn more about our commercial services: 

http://www.SERVPROeastclackamashoodriverwascocounties.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation