Recent Posts

October is Fire Prevention Month

10/4/2019 (Permalink)

Sparky the Fire Dog leading people out of building October is National Fire Prevention Month

SERVPRO wants you to raise awareness!

SERVPRO of East Clackamas, Hood River & Wasco Counties would like to help make sure your home and family are prepared in the event of an emergency.

October is Fire Prevention Month, and Oct. 6-12th is recognized as National Fire Prevention Week.

Are you prepared? 

Fire Prevention Month is the perfect time to talk with your family about fire safety.

The professionals from your locally owned and operated SERVPRO are urging families to improve their home's safety by checking their smoke alarms, creating or updating your fire escape plan, reviewing their insurance coverage, and practicing emergency readiness and  communication plans with family and loved ones.

Did You Know?

  • 3 out of every 5 home fire deaths resulted from fires in homes with no working smoke alarms.
  • Less than 50% of home owners have an escape plan.
  • Carbon Monoxide is the #1 cause of accidental deaths in the home.

For more information and resources to aid in creating or updating your home and families emergency preparedness plan, contact us at SERVPRO of East Clackamas, Hood River & Wasco Counties.

We are always here to help!

Preparing Your Business for a Winter Disaster

9/26/2019 (Permalink)

Snow covered streets Prepare ; -verb, (pre-pare, pri-'per) : To make ready for use Now Is the time to Prepare!

As the well-known catch phrase from the popular HBO series “Game of Thrones” warns, “Winter is coming.” Now is the time to start preparing your small business for a potential disastrous winter storm season — just in case.

Here are five things your business should do right now to prepare for a winter disaster.

  • Get Familiar With Your Insurance Policy

Step one is revisiting your insurance coverage. Secure a copy of your policy for your records if you don’t already have one.  Keep copies of this information is a separate location – in case you are unable to access your business location.

  • Inventory Valuable Equipment

It stands to reason that you want to be able to tell your insurance company what you lost in a winter disaster. Pictures of equipment stored on your smartphone are good. Even taking pictures of the outside of your business is a good way to make sure you have images of your building before and after any damage occurs.

  • Inspect The Property

Check your building and surrounding areas, looking for potential problems, so you can address them now. Are tree limbs overhanging your business that could be dangerous if weighted down with ice and snow? Are walkways and parking areas free and clear of hazards and obstacles that may be unnoticed if covered in snow or standing water?

  • Protect Against the Cold

Some of the best things you can do to prepare your business for a winter disaster are proactive and physical. Covering or insulating any exposed piping properly will prevent burst pipes and water damage when the thermometer dips.

  • Have a Contingency Plan

A contingency plan can be elaborate or simple, but you need to have one! Your plan should include such details as where you’d set up a temporary shop after a disaster strikes. Another consideration might be where your employees can work from if a disaster strikes in order to continue operations. Don’t forget to have a backup communication plan for employees.

The SERVPRO Emergency Ready Profile

Ask your locally owned SERVPRO professional about starting an Emergency Ready Plan for your business or organization. With this no cost assessment, SERVPRO will also provide a concise document with critical information relating to your business and property that can be stored in the cloud, and accessed from anywhere by authorized persons in a time of crisis.

National Preparedness Month 2019

8/26/2019 (Permalink)

Yellow caution sign with the words Be Prepared Not Scared Now is the time to Prepare!

Make Your Business “Prepared, Not Scared”

National Preparedness Month (NPM), is recognized each September to promote family and community disaster and emergency planning now and throughout the year. The 2019 theme is "Prepared, Not Scared".

Preparedness is a key strategic planning component that many businesses overlook. Business owners who think they are prepared for an emergency because exits are clearly marked and fire or earthquake drills are part of the regular routine really need to take another look at their preparations. A comprehensive emergency plan also contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers, and more - information that can save emergency responders precious time and help contain damage and minimize injury.


Because up to 40% of businesses affected by a natural or human caused disaster never reopen, SERVPRO offers a tool kit to assist business owners in getting their operations back to normal following a disaster. (Source : FEMA)

And because SERVPRO knows the time to create a disaster readiness plan is BEFORE you need it, we have developed the SERVPRO Emergency Ready Program to help business owners create an EMERGENCY READY PROFILE (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes, and once the ERP is created, business owners have access to their information 24/7 online, and can control who has access to the information.


SERVPRO of East Clackamas, Hood River, and Wasco Counties specializes in disaster restoration, cleanup and repair services, for both commercial and residential customers. For more information on the SERVPRO Emergency Ready Program, or to receive emergency preparedness materials, please visit us at or call 541-386-2288

Another Wildfire Season Is Upon Us

7/2/2019 (Permalink)

Wildfires can strike quickly and without warning

Wildfires can ruin homes and businesses, and can cause injuries or deaths to people and animals. Wildfires can happen anywhere and anytime, and risk increases during periods of little rain and high winds. Wildfires cost billions of dollars every year.

Now that Wildfire Season is upon us all, SERVPRO of East Clackamas, Hood River & Wasco Counties would like to remind our neighbors of these Wildfire related tips;


  • If told to leave, do so.
  • If trapped, call 911
  • Listen for emergency information and alerts
  • Use "N95" masks to keep particles out of the air you breathe


  • Sign up for your communities warning system
  • Know your communities evacuation plans and find several ways to leave the area
  • Gather emergency supplies - keep in mind each persons needs, including medications and important documents. Don't forget the needs of pets
  • Keep important documents in a safe, fireproof place
  • Use fire resistant materials to build, renovate, or make repairs
  • Identify an outdoor water source with a hose that can reach your property
  • Create a fire resistant zone around your home free of flammable materials at least 30 feet from your home
  • Review insurance policies to make sure your coverage is adequate


  • Listen to authorities to find out when it is safe to return
  • Avoid hot ash, charred trees, smoldering debris, and live embers
  • Send text messages or use social media to reach out to family and friends. Phone systems are often busy following a disaster - make only emergency calls
  • Wear a NIOSH certified respirator / dust mask and wet down debris to prevent breathing dust particles
  • Document property damage with photographs. Conduct an inventory and contact your insurance company for claims handling

About SERVPRO of East Clackamas, Hood River & Wasco Counties

SERVPRO of East Clackamas, Hood River, & Wasco Counties specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to specific IICRC Industry Certifications, rest assured our staff is equipped with the knowledge and skill to restore your property.

SERVPRO is available 24 hours a day, 7 days a week

SERVPRO of East Clackamas, Hood River & Wasco Counties is available 24 hours a day for any emergency, large or small. When you are experiencing property damage, immediate action is crucial - a delay of just a few hours can greatly increase the severity of damage to your property.

SERVPRO provides immediate service in the Columbia River Gorge

6/5/2019 (Permalink)

SERVPRO - We're always here to help

SERVPRO of East Clackamas, Hood River & Wasco Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in East Clackamas, Hood River & Wasco Counties. We are locally owned and operated and can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Residential and Commercial 
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • State of the Art Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7/365 at 541-386-2288

Residential Services

Whether your home or business needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly - and with highly trained technicians to get your property back in business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation 

SERVPRO recognizes National Wildfire Awareness Month

5/10/2019 (Permalink)

Now is the time to prepare!

SERVPRO of East Clackamas, Hood River & Wasco Counties would like to remind our friends and neighbors that May has been deemed "National Wildfire Awareness Month".

Five Things You Should Know

  1. We all have a role to play in preventing wildfires and protecting our communities.
  2. Prevention can begin at home. The "Defensible Space" is your property's front line defense against wildfires. Protect it by removing brush and trimming branches that hang near your home.
  3. Wildfires can come without warning, and move quickly. Prepare now in case you have to leave your home. Register for emergency notification systems in your community and make a plan where your family will go and how you will stay in contact if evacuated.
  4. Never underestimate the importance of campfire safety: always check if the campground or park allows outdoor fires before you strike a match. If permitted, make sure you have water or an extinguisher on hand. Before you leave, make sure the fire is dead out - if it's too hot to touch, it's too hot to leave. 
  5. Yard clean-up tools can actually start a wildfire if not handled properly. Be mindful when operating gas powered equipment and be prepared to extinguish fires if started, or operate equipment early in the morning when temps are lower, and humidity is higher.

2018 Facts - By The Numbers

During the 2018 wildfire season, Oregonians were responsible for starting 1,330 wildfires that consumed over 329,000 acres. The locally owned SERVPRO of East Clackamas, Hood River & Wasco Counties reminds our Columbia River Gorge neighbors that the local SERVPRO professionals are always ready to help, 24/7/365.

BBQ Season Safety Tips

5/9/2019 (Permalink)

Don't let grill fires ruin your day!

Home Grill Fires

It’s that time of the year again, BBQ season; everyone loves this time of the year when they get to spent it with friends and family outside grilling up some tasty meals. Before you start up that grill, let’s make use you are prepared to grill safely.

In 2013-2017, Grills, Hibachis, and BBQ's were involved in an average of 10,200 per year, including an average of 4,500 structure fires and 5,700 outside or unclassified fires. These fires caused annual averages of 10 civilian deaths, 160 reported civilian injuries, and $123 million in direct property damage. 

Based on 2013-2017 annual averages:

  • July (17%) was the peak month for grill fires, followed by June (14%), May (13%) and August (12%).
  • The grill had not been cleaned in roughly one-quarter of the fires.
  • More than one-quarter of grill structure fires started on an exterior balcony or open porch. Ten percent began when an outside wall caught fire; 5% began with some type of structural member or framing.
  • Eighty-five percent of grills involved in home fires were fueled by gas while 10% used charcoal or other solid fuel.
  • Gas grills were involved in an average of 8,700 home fires per year, including 3,600 structure fires and 5,100 outdoor fires annually. Leaks or breaks were primarily a problem with gas grills. Eleven percent of gas grill structure fires and 23% of outside gas grill fires were caused by leaks or breaks.
  • Charcoal or other solid-fueled grills were involved in 1,100 home fires per year, including 600 structure fires and 500 outside fires annually.

Five out of six (83%) grills involved in home fires were fueled by gas while 13% used charcoal or other solid fuel.

The leading causes of grill fires were a failure to clean, having the grill too close to something that could catch fire and leaving the grill unattended.

A leak or break was the leading cause for outside or unclassified grill fires. Leaks or breaks were primarily a problem with gas grills.

About SERVPRO of East Clackamas, Hood River, & Wasco Counties

SERVPRO of East Clackamas, Hood River, & Wasco Counties is locally owned and specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and state of the art equipment to restore your property.

9 Ways To Prevent Water Damage In Your Home

3/14/2019 (Permalink)

Don't let water damage sink your day

SERVPRO of East Clackamas, Hood River & Wasco Counties would like to offer Columbia River Gorge residents helpful tips to prevent water damages to


1.  Disconnect Hoses

Standing water in a hose may freeze back into the pipe and cause it to burst inside your home.

2.  Clean Gutters and Downspouts

Clean your gutters at least twice a year to avoid blockage and ice dams.

3. Maintain or clear Bushes and Vegetation

Thriving shrubs can be a beautiful thing – except when their roots wrap around your pipes and break them.  


4.  Know your Water Main Location

Know the location of your water main and shut it off if you leave for an extended amount of time.  

5.  Check Appliances Regularly

Check and maintain your appliances regularly for leaks according to manufacturer’s directions.

6.  Investigate Leaks Right Away and Fix Promptly

If you opt to ignore moisture damage, or postpone making the necessary repairs, be prepared to experience mold, mildew, or dry rot.

7.  Upgrade Washing Machine Hoses

Old, brittle or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Consider installing stainless steel hoses.

8.  Check Your Water Pressure

If the water pressure to your home is set too high, pipes and hoses may fail under the pressure. 

9.  Monitor Your Water Bill

Sometimes, the only way you know that water is leaking is taking a closer look at your water bill.

SERVPRO of East Clackamas, Hood River & Wasco Counties is locally owned and our team of highly trained professionals can respond to your emergency 24/7/365. 


The Importance of Duct Cleaning for Indoor Air Quality

2/28/2019 (Permalink)

What is the condition of your ductwork?

SERVPRO of East Clackamas, Hood River & Wasco Counties reminds Commercial and Residential property owners and Managers that during the frigid cold of winter, or the sweltering heat of summer, avoiding the outdoors may keep us safe from dangerous weather, but we face another danger from the inside. The air quality inside a building begins to worsen when there is less fresh outdoor air and an increase in people and animals. Poor air quality is not only uncomfortable but can be bad for your health.

Maintenance is Critical 

With little fresh air coming in, indoor air must recycle through the HVAC system, spreading germs, dust, mold, and allergens. This recycled air moves through duct systems, adhering to the interior of the ductwork, especially in ducts with fiber linings. It’s similar to dirt on shoes. If your shoes have treads, dirt and mud get stuck more easily, allowing you to spread it from room to room. But some of the dirt still sticks in the deep crevices of your shoes. Particulates can do the same in ductwork. This means in periods like winter, where a lot of particles are getting trapped inside, your system and ductwork can get pretty clogged up. While regular HVAC maintenance usually includes cleaning this dirt and debris from the air handling unit coils, condensing pan, ductwork cleaning is often considered nonessential. This can be a mistake, especially if there is no facility maintenance schedule for changing dirty filters or incorrect filter sizes are used. This can cause dirt and allergens to build up quickly in ductwork.

If there has been any major event or evidence of mold, or when normal dust and allergens buildup during the winter months inside ducts, some will come loose periodically, spreading throughout the building. But you also want to get your ducts looked at in or around the winter months because people aren’t the only living things that come in when it’s cold. Insects and rodents can also hunker down inside your ductwork, and definitely require professional cleaning to remove.

Call the Local Professionals

SERVPRO of East Clackamas, Hood River & Wasco Counties has the specialized training to clean and decontaminate your ductwork, as well as the specialized tools to dislodge dirt and debris stuck in your system.  After the ductwork is inspected for large debris, like insects, rodents, and waste, caked-on buildup will be loosened, then vacuumed out with industrial vacuums equipped with HEPA filters. Evidence of microbial growth in your HVAC system or ductwork can require anti-microbial agents to kill and prevent any further growth as well. If you are looking for professional services to clean your ductwork, you can count on the Professionals at SERVPRO- were always here to help!

Frozen Pipes? SERVPRO to the Rescue!

2/28/2019 (Permalink)

The local professionals at SERVPRO are always here to help!

Did you know?

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the build up of pressure between the water source and the blockage.

A burst pipe can cause considerable damage to your property if not addressed quickly. The professionally trained technicians at SERVPRO of East Clackamas, Hood River and Wasco Counties are faster to any size disaster, bringing the latest equipment and industry leading training to the Columbia River Gorge.

If you suspect a frozen pipe

If you open a faucet and no water comes out, don’t take any chances. Call a plumber. If a water pipe bursts, turn off the water at the main shut-off valve (usually at the water meter or where the main line enters the building); leave the faucet(s) open until repairs are completed. Don’t try to thaw a frozen pipe with an open flame; this will damage the pipe and may even start a building fire. You might be able to thaw a pipe with a handheld hair dryer or heat gun. Slowly apply heat, starting close to the faucet end of the pipe, with the faucet open, then work toward the coldest section.

SERVPRO of East Clackamas, Hood River & Wasco Counties is the Columbia River Gorges trusted choice of property owners and managers alike. The dedicated team at SERVPRO is always available 24/7/365 to service your needs!